Specialist Support Officer

London

Job Title:  Specialist Support Officer Contract Type: Permanent Salary:  £30,859 per annum  Working Hours: 37.5 hours per week  Working Pattern:  Rolling rota, early and late shifts to include some weekends  Location:  Honor Lea, Lewisham  If you share our values and are excited about making a significant impact at Riverside, please ensure you attach a current CV and covering letter. At Riverside we recruit to potential not just on skills and experience, so we encourage you to apply even if you don't meet all the essential criteria on the job description. The difference you will make as a Specialist Support Officer We believe in providing care and support to our clients that will enable them to make informed decisions about their life that will increase their sense of wellbeing: this might be greater independence, better coping strategies or a richer network and sense of self achievement. You will be working from one of our supported services providing support to our customers in a variety of ways. Some of your responsibilities will include: Undertaking group & one to one interventions with clients of a specialist nature (i.e. CBT informed interventions, psychoeducational groups or harm minimisation interventions)

Providing a comprehensive support planning service to customers in line with the department’s policies, procedures and approach

Making full use of IT & other technologies for appropriate tasks, including the use of word processing, spreadsheets, email etc

Participating in cross-service initiatives & projects in relation to their specialist area (i.e. organisational training, reflective case management, WOW projects, peer support groups, etc.)

Carrying out assessment to identify and prioritize needs

Using SMART goal planning to provide needs led holistic support

About you We are looking for someone with: Knowledge of specialist assessment tools, methods and case formulation.

Knowledge of evidence-based specialist interventions appropriate for mental health and community settings.

Experience of undertaking customer assessments, support planning and key-working with a clear outcome focus

Knowledge about recovery model, peer support and coproduction procedures.

Experience working in community settings therapeutically, including assessments, designing interventions and demonstrating outcomes.

Experience running therapeutic groups.

Ability to react to crisis situations in a calm effective way.

Basic level of IT skills and literacy

Strong time management skills and ability to prioritise workload

Ability to communicate effectively in writing including the preparation of letters reports & file notes

Ability to contribute to effective team working

Understanding of safeguarding procedures for children and adults

Why Riverside? One Housing Group is now part of Riverside. At Riverside, we’re a housing association with a difference – enhancing the everyday for all our customers. For 90 years, we’ve been revitalising neighbourhoods and supporting communities by providing the homes they need to live full, fulfilling and rewarding lives. We have a portfolio of over 75,000 affordable residential and retirement homes across the UK. Our work ranges from homelessness services to social care, employment support to retirement living, and we need the best people on board to help us.Working with us, you’ll enjoy: Competitive pay & generous pension

28 days holidays plus bank holidays

Flexible working options available

Investment in your learning, personal development and technology

A wide range of benefits

Our Mental Health team is vital to helping us deliver on this vision. We work to transform the life experience of people with mental health support needs. The support we provide is delivered in a range of settings (like supported housing, assessment centres and outreach) and our customers’ support needs can include psychosis, forensic and personality disorders.We believe in providing care and support to our clients that will enable them to make informed decisions about their life that will increase their sense of wellbeing: this might be greater independence, better coping strategies or a richer network and sense of self achievement. We offer you the chance to develop your own skills through regular line management supervision, reflective practice, access to a ten-day course on relevant mental health topics and working together with your specialist colleagues. Diversity and Inclusion at Riverside: We are inclusive. At Riverside, we value diversity in all its forms. We foster a workplace where all individuals are respected, empowered, and heard. Our commitment to inclusivity drives our success and enriches the lives of our customers and colleagues.  Applications may close before the deadline, so please apply early to avoid disappointment. Role Profile: Service Provision Disseminate & advise the local & wider team on changes to best practice & new legislation in regard to their specialist area (i.e. amendments on ethical frameworks, new research findings and publications, change on procedures and shared best practice)

Participate in cross-service initiatives & projects in relation to their specialist area (i.e. organisational training, reflective case management, WOW projects, peer support groups, etc.)Work on a rota basis, including out of office...