Product Implementation Specialists
united kingdom
We are recruiting experienced product implementation specialists with at least 3 years experience in implementing business, financial or enterprise software. The roles involves working with our new clients to plan and manage training, pilot running, data take on and go-live. Our cloud service handles customer service, logistics, CRM, WMS, financials and business intelligence for our rapidly growing list of clients in 15+ countries.
Our implementation team
Our implementation team work with our clients and our support team to plan, coordinate and deliver training, pilot running, data take on and going live.
Unlimited opportunities
30 years of innovation and refinement have resulted in the expansion of our business based on referrals from happy clients. Our growth is now accelerating and creating unlimited opportunities for career advancement.
Work from home
All our people work from their home or co-working offices in 10 countries. Our new business and implementation teams work with prospects over Microsoft Teams and visit them at their offices in the UK and Europe.
Meet Ups
We chat every day on Teams and meet up socially around Europe at least 4 times a year. Our Christmas party is traditionally held in Dublin.
What we offer
A competitive salary
An excellent working environment – for example, we don’t do overtime
In house and external courses focused on your personal and professional development
Fully remote working
Quarterly company meetups in interesting locations in Europe
Role
Planning software rollouts with our clients’ management
Managing training, pilot running, data take on and go live
Presenting training courses on aspects of our enterprise software
Advising clients on how to use our software to improve their business
Working with our development teams to test and refine new facilities
Analysing issues and proposing solutions
Identifying improvements of benefit to our clients
General Support
Requirements
Ability to work fluently in English
3+years experience of supporting Sage, Dynamics, SAP or similar enterprise software
Experience of EDI and APIs
Experience of Logistics and WMS would be an advantage
Good people and communication skills
Bachelors degree
Lifelong learner
Attention to detail combined with imagination
Practical approach to real world problems