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Office Administrator

Sheffield

We are looking for an experienced office administrator to join our expanding team.

KitchenEX import and supply retailers around the UK with premium kitchen appliances. We are the sole importers of Faber Cooker Hoods, ILVE appliances, and PlamaMade Filters in the UK. We are looking for an administrator to support our team in the smooth running of the office. This is the ideal opportunity for an experienced administrator looking to work with a friendly and passionate team with a real family feel.

As office administrator You will ensure retailer requirements are met by accurate and efficient processing of orders, organising deliveries, invoicing and stock control. You will be responsible for supporting a number of accounts, ensuring any of their customer specific requirements are met. Together with general administration duties to support the day to day running of the office. The ideal candidate needs to be organised, able to proactively manage their own workload unsupervised, be able to work under pressure towards set targets and complete shared office and administration duties.

Main Responsibilities

Order Processing

Managing deliveries

Speaking to consumers, retailers and the sales team over the phone and answering general queries

Payment handling - taking and chasing payments

Manage and update customers and transactions on the CRM system

Order fulfilment of items from the office

Shipping of resources from the office to retailers - For example sending out brochures and point of sale items

Managing and updating retailer information - For example checking displays, ensuring up to date contact information, opening times and days.

Arranging returns and collections

Producing and updating reports

Will be required to carry out an additional administration tasks to help support the day to day running of the business

We are keen to speak with candidates who have previous experience of order processing, have worked within the distribution industry previously and are passionate and driven about delivering exceptional customer service,

The successful candidate should possess the following skills

Sound knowledge of all Microsoft applications

Ability to gather and sort data accurately

Ability to work on a CRM system essential

Excellent communication / telephone manner

Good attention to detail

Ability to prioritise work load and have good time management and organisational skills

Ability to handle confidential information

Strong record keeping skills

Be proactive, self-motivated and able to use own initiative

Have the ability to multi task effectively

Experience in problem solving

To be able to work individually and be part of a team.

Salary £22,000 - £24,000 depending on experience

Hours of Work:

Monday to Friday -9am till 5pm

Apply Now:

Please provide your CV and cover letter.

No agencies, thank you

Apply

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Office Administrator jobs in Sheffield

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