ⓘ There was an unexpected error processing your request.
Please refresh the page and try again.
If the problem persists, please contact us with your issue.
You can always manage your preferences and update your interests to ensure you receive the most relevant opportunities.
Get ready to discover your next great opportunity.
Countrywide HQ
Derby
Job Description We are looking for Customer Service Advisors to join our Surveyor booking team at our National Operations Centre based in Castle Donington, Derby. OTE- £24,500 - £25,500k - Overtime paid x2 hourly rate - Career Progression About the role: You will be providing a telephone-based booking service for our clients who have instr
Job Source: Countrywide HQIrlam Associates
Heanor
Customer Service Advisor (Transport & Logistics) Irlam Associates are proud to be representing one of the UK’s largest and well-known same day courier services in their search for a Customer Support & Sales Executive to join their highly successful team at their site in Stevenage. This is an entry level role where you will be responsible for proc
Job Source: Irlam AssociatesElizabeth Michael Associates LTD
Chaddesden
Our client is a well know and established business in Derby who are looking for a Customer Service Administrator to join their small customer service team. They may be a small team but they look after their huge existing customer base with all operational aspects of the customer relationship offering the best service. This team is responsible for p
Job Source: Elizabeth Michael Associates LTDNelsons Solicitors
Nottingham
Why join Nelsons? Nelsons is one of the largest and fastest growing law firms in the East Midlands with experts in Leicester, Derby and Nottingham. We look to empower our clients, to give them a voice, fight for them, help them seek justice and steer them through complex legal issues they face. The desire to push ourselves forwards to better serve
Job Source: Nelsons SolicitorsTURNERFOX RECRUITMENT
Sutton-in-Ashfield
Customer Service AdministratorSutton in Ashfield c£23-£24k Due to expansion, we have a great opportunity for a customer service / sales administrator to work for our super busy client in the Sutton in Ashfield area. Our client offers a great working environment and an early finish on a Friday!! Within the role of customer service / sales administra
Job Source: TURNERFOX RECRUITMENTCountrywide HQ
Nottingham
Job Description We’re looking for a highly motivated Customer Service Advisor to complement our fantastic team in our Lettings Support Centre in Annesley, Nottingham . As a Customer Service Advisor you will provide property management and tenancy administration support services to branches, landlords and tenants.We offer a clear, defined car
Job Source: Countrywide HQSF Recruitment
Ashby-de-la-Zouch
SF Recruitment are looking for a Customer Service Advisor to assist with the general running of the sales team and help co-ordinate activities for our client based in Ashby De La Zouch As the Customer Service Advisor, you will be - Accepting, processing and invoicing sales orders. - Providing quotations to the customer as required - Liaising with c
Job Source: SF RecruitmentChesneys
nottingham, england, United Kingdom
CHESNEYS GROUP LIMITED Chesneys is internationally recognised as the leading brand in the luxury heating sector, offering its clients a uniquely diverse portfolio of beautiful products. A family run business, for nearly 40 years its success has been founded on an uncompromising commitment to its core values. THE ROLE The position requires an outgo
Job Source: ChesneysNottingham
Customer Service Administrator
Nottingham
A fantastic opportunity to join one of the UK’s fastest growing, most innovative Fire and Security Companies, with over 20 years’ experience within the industry. My client is looking for an experienced Customer Service Administrator to join the team.
Package
£22-24,000
Main Responsibilities
Deal directly with customers either by telephone, electronically or via a customer portal and to provide ‘best in class’ service Interact with both external and internal customers in a timely and effective way to provide the best in business customer service.
To process telephone calls/emails relating to service / breakdowns and within the agreed KPI’s
Provide accurate and timely updates on customer portals
Review Customer Service levels and raise poor service performance levels to Management.
Ensure that customer complaints are dealt with in a timely manner and to the customers satisfaction.
Liaising with your specific account(s) helpdesk/Web portal daily to process call outs, invoicing queries and any necessary further works.
Chase reports, updates, etc. from subcontract labour.
Maintain/ update quote log & service order log (daily) Senior.
Ensure month end invoicing closed off and deadlines are adhered to.
Raise credits notes for Senior sign off.
Liaise with account helpdesk/ web portal daily to process call outs, invoicing queries.
Sales enquiries are processed and quote requests from the portal are added as an enquiry.
Ordering any relevant parts relating to any engineering works taking place at your specific account(s) including SSW.
Knowledge and Responsibilities
GCSE Math’s/English C or above
Knowledge of customer service principles and practices.
IT skills, including Microsoft packages and email. Knowledge of administrative procedures.
Accuracy at record keeping.
Ability to priorities your own workload.
Numeric, oral and written language applications.
Excellent communication skills, including a clear, confident speaking voice. Able to build a rapport with customers.
Personable in written and verbal communication, exhibit confidence and handle fast-paced work environments well.
If you are local to the area and seeking a new Customer Service Administrator position, then please apply now. If your application is successful a 4way member will be in touch.
Customer Service jobs in Nottingham
ⓘ There was an unexpected error processing your request.
Please refresh the page and try again.
If the problem persists, please contact us with your issue.
You can always manage your preferences and update your interests to ensure you receive the most relevant opportunities.
Get ready to discover your next great opportunity.