Warranty Claims Handler
Great Yarmouth
Warranty Claims Handler required in Great Yarmouth
Salary DOE
Working hours Monday-Friday
We are looking for a Warranty Claims Handler to join an independent dealer in Great Yarmouth.
You will be handling inbound enquiries from customers via telephone and email regarding repairs to their vehicles, assisting throughout the claims process. The ideal candidate will have a motor trade background as a Technician / Mechanic, however if you've worked as a Service Advisor and developed a reasonable technical knowledge, we'd be interested to hear from you. You will need to provide outstanding customer service in a friendly and professional manner.
Previous experience within the motor industry is essential.
Key Responsibilities:
* Assessing and confirming the cause of issues on vehicles with failed components while advising the claims team.
* Reviewing warranty claims.
* Reviewing vehicle inspection reports.
* Creating claim analysis on receipt of a repair diagnosis or estimate.
* Checking vehicle Reports such as service history and MOT Records to ensure vehicles have been maintained
* Providing analysis, advice and guidance to our claims and sales teams
This would suit a Warranty Advisor/ Ex Mechanic or Mechanic looking to come off the tools.
This role can potentially be done remotely after couple months in the work environment.
Apply now with your full CV to Chloe at WeRecruit Auto quoting job reference ST1341
Automotive - Motor Trade - Car Sales -...