Service Manager - Autism Services

United Kingdom

Seven Social Care are looking for a Service Manager to work within th autism service based in Broxburn EH52 6RQ. This is paying up to £35,000 per annum.

The role:

The Services Manager role will effectively provide the overall management of designated services within a locality area and will be a key contact for our partners within local authorities, health services and other third sector organizations. The Service Manager role requires strong leadership and the will to drive the area forward towards achieving Primecare Health Ltd mission and strategic objectives. This role is pivotal to the success of our mission and ambition to support people with Autism and learning disability to lead the lives of their choosing; lives that are full, meaningful, and inclusive.

As an effective Services Manager, you will lead, motivate, and inspire others to be proud of the support services they provide. You will lead on our vision of a facilitative management approach supporting the Team Leaders in their leadership role and to embed this approach across the organization.

You will set a positive and vibrant tone within the area and nurture an environment which focuses on all workers making a valuable contribution whilst sharing a responsibility for leadership that is accountable to the people we support, their families and Primecare Health Ltd (Leading the Way) as a whole. This approach will emphasize the value that all parties bring and seek to build on these talent assets.

You will model a leadership approach based on creativity, pragmatic optimism, persistence and based on emphasizing and developing assets rather than managing deficits.

Key Responsibilities:

1)    You will take the lead in ensuring our vision of delivering individual and personalized services becomes reality both in principle and in practice. This will encompass the planning, design, development, and facilitative management of new and existing services whilst working collaboratively with key stakeholders. 2)    You will lead, manage, support and work alongside Team Leaders to monitor the quality of individual services, robust support strategies, specifically chosen and matched support teams, which will include audit and Quality Assurance activity.

3)    You will work with your teams to develop a co-production approach ensuring we maintain good lines of communication and positive working relationships with all families and professionals involved in supporting the individual. Central to a co-productive approach will be to ensure that all decisions are made with or as close to the person as possible with and by those who know the person well.

4)    You will ensure the principles and practice of Inclusion underpin the work of the area. You will ensure Team Leaders and support teams understand and are clear on the importance of their community connecting role from the point of recruitment. This will include ensuring that people we employ are focused and motivated to maximize opportunities for natural networks to grow and real connections within communities to be made. You will ensure teams understand the importance of safely decreasing paid support from people's lives wherever practicable and the positive impact this can have.

5)    You will protect and promote the dignity and rights of people with Autism and Learning disabilities within our organization and the wider society. You will maximize opportunities to promote and facilitate positive public attitudes towards people with Autism and Learning disabilities at all times

Line Management Responsibilities

6)    You will line manage Team Leaders offering guidance and support whilst ensuring they are competent and confident in their role. This will include seeking feedback and evidence to ensure that all relevant stakeholders have confidence in their abilities.

7)    You will have the knowledge and skills to develop a culture of facilitative management whilst modelling this style within your own approach. Central to this approach will be to ensure that Team Leaders have the skills and confidence to develop more autonomous support teams.

8)    You will regularly provide undertake formal and informal supervision and support to Team Leaders and undertake annual appraisals.

9)    In collaboration with our Learning & Development Team, you will support and deliver our vision to up-skill all staff to maximize their understanding of their roles and responsibilities. This will include identifying and facilitating learning opportunities to ensure that our Team Leaders and front-line support teams have the skills to deliver on providing high quality personalized services.

10)    You will work alongside Team Leaders to identify both individual and team learning and development needs. This will include the management of the local training plan which will encompass mandatory training as well as bespoke training in line with individual need. You will have lead responsibility in ensuring that access to training is planned and that training records are accurate and up to date. You will recognize the importance of modelling and day to day learning in staff development and the delivery of quality services.

11)    You will ensure that training plans are individual to each team member and are matched to the person/people they support ensuring effective and efficient use of funds.

12)    To ensure that local teams have up to date knowledge and understanding of Primecare Health Ltd policies and procedures and the associated implications for practice.

13)    To support Team Leaders and teams to manage effective staffing processes e.g., t