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Idox plc
Scotland, United Kingdom
Geospatial Pre-Sales Consultant Idox Software Home or Office Based (Glasgow, Belfast or Woking) About the role We are looking to recruit a talented and motivated Geospatial Pre-Sales Consultant to join our Product Management Team. Formerly known as thinkWhere, our geospatial team are now proud to be part of the Idox Geospatial Division and are a
Job Source: Idox plcOffice Angels
Glasgow
Job Title - Product Analysis Specialist Location - GlasgowHybrid WorkingHours of work - 9.00-17.30 (Mon - Fri) Salary - £24k We have a fantastic opportunity for a Product Analysis Specialist to join our rapidly growing client specialising in B2B sales. They are seeking a dynamic individual who can bring their advanced Excel skills and data manageme
Job Source: Office AngelsOffice Angels
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Job Title - Product Analysis Specialist Location - Glasgow Hybrid Working Hours of work - 9.00-17.30 (Mon - Fri) Salary - £24k We have a fantastic opportunity for a Product Analysis Specialist to join our rapidly growing client specialising in B2B sales. They are seeking a dynamic individual who can bring their advanced Excel skills and data manag
Job Source: Office AngelsUrgo Medical UK & Ireland
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Urgo Medical specialises in the healthcare industry, with the mission of healing people. We develop innovative, evidence-based products that make a difference to the lives of people with wounds: because we care. We are proud of what we do because we see the positive effect our solutions have on people every day. Job summary Working as an integral
Job Source: Urgo Medical UK & IrelandCathcart Technology
Glasgow
I am working with a digital function of a largescale company in Glasgow who are looking to recruit an experienced Product Owner to the team . The company: The business is a national renewables organisation and they are growing their digital capabilities greatly. This is a brand new position, created in order to help to develop internal software a
Job Source: Cathcart TechnologyCathcart Technology
Glasgow
I am working with a digital function of a largescale company in Glasgow who are looking to recruit an experienced Product Owner to the team . The company: The business is a national renewables organisation and they are growing their digital capabilities greatly. This is a brand new position, created in order to help to develop internal software a
Job Source: Cathcart TechnologyCathcart Technology
Glasgow, Scotland, United Kingdom
I am working with a digital function of a largescale company in Glasgow who are looking to recruit an experienced Product Owner to the team . The company: The business is a national renewables organisation and they are growing their digital capabilities greatly. This is a brand new position, created in order to help to develop internal software
Job Source: Cathcart TechnologyCathcart Technology
Glasgow
I am working with a digital function of a largescale company in Glasgow who are looking to recruit an experienced Product Owner to the team. The company: The business is a national renewables organisation and they are growing their digital capabilities greatly. This is a brand new position, created in order to help to develop internal software an
Job Source: Cathcart TechnologyGlasgow, Scotland, United Kingdom
About the role
We are looking to recruit a talented and motivated Geospatial Product Specialist to join our Product Support Team.
Formerly known as thinkWhere, our geospatial team are now proud to be part of the Idox Geospatial Division and are at the leading edge of cloud delivery for web mapping and pioneering GIS software and data as a service. Using globally leading geospatial technologies, this is a team which is passionate about applying GIS and geospatial data to improve and innovate what our customers do.
As a Geospatial Product Specialist you will play an important role in providing excellent customer support services for our products. This includes technical support, product development and testing, data management and presales activities. You will help to ensure our key service management commitments are fulfilled to high quality and performance standards.
This is an exciting opportunity to play a key role in the expansion and use of GIS by our customers, internal and external, as well as contribute to future product and service development. You’ll work on your own initiative and bring new ideas to continuously improve what we do.
You’ll find a fast track personal development path and work on leading geospatial solutions that solve real world problems for our customers.
Please look at our website to get a feel of the contribution you’ll be making as part of the Idox team: https://www.idoxgroup.com
Key responsibilities
Service Management
Provide service desk and technical support services to customers, and assist with the administration of service desk systems
Contribute to the delivery of customer Service Level Agreements (SLA) to ensure required quality and performance standards are met
Prepare and maintain process documentation in line with our quality policy
Responsibilities for performance and mangement reporting with customers
Collaborate with customers and users to maintain our customer focused reputation
Product Support
Assist with data management services to support products and customer applications
Responsibilities for user acceptance testing of new product developments
Support the work to release product updates to customers
User engagement and feedback to inform product development
Help to maintain product documentation
Support the work to onboard new clients to GIS software and data products
Consultancy
Contribute to pre and post sales consultancy in collaboration with colleagues and customers
Contribute to geospatial projects within the business and with customers
Adherence to Idox Information Security policies and protocols.
To be successful, you’ll need to have:
Working experience of open source GIS web, desktop and database products
Applied knowledge of geospatial data management
Experience of providing customer-focused services
Strong verbal and written communication skillls
Ability to work effectively and efficiently as part of a team
Good planning and organisational skills
Excellent problem solving and analysis skills
Ability to manage your own workload.
Ability to generate new ideas and solutions
Aptitude for learning and applying new technologies
Additional desirable qualities:
Degree or Technical Qualification in GIS, related discipline or transferable skills
3+ years experience of working as part of a GIS Team
Experience of software product support
Geospatial Product Specialist jobs in Glasgow, Scotland, United Kingdom
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