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Security Cleared Jobs
Erskine, Renfrewshire, United Kingdom
DXC Technology (NYSE: DXC) is the world’s leading independent, end-to-end IT services company, helping clients harness the power of innovation to thrive on change. Created by the merger of CSC and the Enterprise Services business of Hewlett Packard Enterprise, DXC Technology serves nearly 6,000 private and public sector clients across 70 countries.
Job Source: Security Cleared JobsHead Resourcing
Glasgow, Scotland, United Kingdom
Cyber Security – Operations Manager Glasgow – hybrid working – £70,000 + benefits (10% annual bonus + company car) Head Resourcing are pleased to be working with one of Scotland’s biggest success stories as they look to hire a Cyber Security Operations Manager. Our client is headquartered in Glasgow with state-of-the-art office facilities; howeve
Job Source: Head ResourcingAlexander Lyons Solutions
Scotland, United Kingdom
Join Our Client's Team of Licensed Aerospace Engineers Location: Oban, Inverness, The Shetlands Type: Permanent (Full-time and Part-time positions available) Salary: Competitive A leading provider of tailored aviation services to governmental and corporate clients is expanding its team. We are seeking dedicated and self-motivated Licensed Eng
Job Source: Alexander Lyons SolutionsNine Twenty
Glasgow, Glasgow City
Fantastic opportunity for an experienced Service Delivery Manager to join a market leading technology company in Glasgow. This is a hybrid role with 3 days in the office, and 2 days from home. The role will be focused on maintaining and improving customer satisfaction to aid the business goals of retaining existing business. Key to success will be
Job Source: Nine TwentyAnderson Knight
Glasgow
Anderson Knight is recruiting for Part-time Helpdesk Coordinators on a back shift rotation for a well-established company based in Glasgow. Our role involves coordinating with team members, engineers, contractors, and stakeholders to facilitate the efficient handling of tasks and incidents reported to the helpdesk. Shift Pattern on rotation: Patt
Job Source: Anderson KnightSmarter Grid Solutions
Glasgow, Scotland, United Kingdom
Smarter Grid Solutions (SGS) is a pioneering technology company that spearheaded the introduction of Active Network Management in the UK, and is now a world-leading provider of DERMS Software to electrical utilities across the UK, Europe and North America. We have a customer base that includes major utilities including UK Power Networks, Western Po
Job Source: Smarter Grid SolutionsQTS Group
Strathaven
QTS Group is a leading UK railway contractor providing services in a variety of disciplines including Vegetation Management, Drainage Services, Fencing, Civil Engineering, Electrification, IRATA Rope Access and Specialist Plant Fleet Hire. With a proven track record of high quality delivery QTS has showcased excellent teamwork and innovation at eve
Job Source: QTS GroupMomentum Security Recruitment
Glasgow, Glasgow City
Retail Loss Prevention Officer (Retail Security Officer) Salary: £11.55 - £12.24 per hour depending on experience, plus bonus, discounts. Hours: Days only (5 days from 7 on a rota basis, hours between 10am - 8pm, including some weekends). Up to 42 hours per week. Guaranteed hours contract. Location: Glasgow We are seeking customer focused Retail L
Job Source: Momentum Security RecruitmentGlasgow
£ 34000 - 36000/annum 15% plus overtime
Incident Manager - Glasgow, Scotland - £36,000 plus 15% plus overtime
We are seeking a skilled and experienced Incident Manager to join our Network Operations Centre (NOC) team. The successful candidate will play a critical role in managing and resolving incidents, ensuring timely escalation when necessary, and optimising the performance of our NOC operations. If you have a strong background in incident management and escalation, along with excellent communication and leadership skills, we want to hear from you.
Key Responsibilities:
* Manage the end-to-end incident management process, including identification, prioritisation, resolution, and closure of incidents.
* Ensure incidents are logged, tracked, and escalated according to defined procedures and service level agreements (SLAs).
* Prioritise and allocate resources effectively to address critical incidents and minimise downtime.
* Coordinate with technical teams, including engineers and analysts, to troubleshoot and resolve complex technical issues.
* Matrix manage a team of NOC technicians, ensuring workload is distributed effectively and performance targets are met.
* Provide timely and accurate updates to stakeholders on the status of incidents and escalations.
Qualifications:
* Bachelor's degree in Computer Science, Information Technology, or related field.
* Proven experience in incident management and escalation, preferably in a NOC environment.
* Strong understanding of ITIL...
Email Alert for Incident Manager jobs in Glasgow
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