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DVSA
Bristol
The IT Service Manager (ITSM) reports to the Head of User Services and is accountable for the application of tools and techniques to define and validate solutions within the ITSM platform (Service Now) to ensure DVSAs requirements are aligned to its strategic objectives. The post holder will work closely with the Process Owners and Functional Leads
Job Source: DVSABrook Street UK
Frome, Somerset
***HOUSING SERVICE MANAGER *** *** MENDIP *** *** 37.5 h *** ***£ 31,400 *** Brook Street Social Care is offering a new exciting and rewarding role within the Supported Housing accommodation in Mendip (covering 2 locations). You will be providing high level support to those who would otherwise be homeless. The role will involve managing a caseload
Job Source: Brook Street UKProspero Health and Social Care
Bath
Position Service Manager Employment type Permanent Location Bath, Wiltshire Salary £28,700 p.a. plus £100 per on-call session Hours 37.5 worked Monday 9am to 5pm with some on-call Benefits: Career development Employee Assistance Programme 27 days annual leave, including an extra day off for your birthday, with an additional days an
Job Source: Prospero Health and Social CareRiverside Group
Swindon
Job Title: Service Manager Contract Type: Permanent Salary: £35,137.71 (£36,358.34 is achieved after 18 months successful performance in the role) Working Hours: Full time 37.5 hrs per week Working Pattern: Monday-Friday 9am-5pm Location: Swindon If you share our values and are excited about making a significant impact at Riverside, please e
Job Source: Riverside GroupBrook Street UK
Frome
***HOUSING SERVICE MANAGER *** Submit your CV and any additional required information after you have read this description by clicking on the application button. *** MENDIP *** *** 37.5 h *** ***£ 31,400 *** Brook Street Social Care is offering a new exciting and rewarding role within the Supported Housing accommodation in Mendip (covering 2 loca
Job Source: Brook Street UKSecurity Cleared Jobs
Corsham, Wiltshire, United Kingdom
Senior Service Manager Inside IR35 Largely Remote - Corsham circa 1-2 days per month 6months+ SC Clearance Required The Role Responsible for supporting the customer and the incident process. As well as business analyst skills the role requires significant customer relationship management and a basic technical understanding of cloud technologies. T
Job Source: Security Cleared JobsProspero Health and Social Care
Bath
Position Service Manager Scroll down for a complete overview of what this job will require Are you the right candidate for this opportunity Employment type Permanent Location Bath, Wiltshire Salary £28,700 p.a. plus £100 per on-call session Hours 37.5 worked Monday 9am to 5pm with some on-call Benefits: Career development Employee Assistance P
Job Source: Prospero Health and Social CareBrook Street UK
Bristol
SERVICE MANAGER £36000 - £38000 Full-Time Bristol An exciting new role for a Service Manager within Supported Living in Bristol. The information below covers the role requirements, expected candidate experience, and accompanying qualifications. You will be providing friendly, compassionate, person-centred, professional, and inspirational support t
Job Source: Brook Street UKCorsham
Senior Service Manager - £540 - £590 per day inside IR35 (Hybrid, Corsham)
APPLICANTS MUST HOLD ACTIVE SC SECURITY CLEARANCE.
Responsible for supporting a defence customer and the incident process. As well as business analyst skills the role requires significant customer relationship management and a basic technical understanding of cloud technologies.
Requires a good understanding of ITSM tooling and work between teams to optimise and drive adoption of Incident, Service / Change request Management within new tooling (Jira Service Mgmt/Jira).
Requires a thorough knowledge of core ITIL processes (Incident Management, Request Fulfilment, Change Request as a minimum).
Drive adoption of a Level one Incident Service Desk with an outsourced provider.
An understanding of Agile methodologies is essential, and DevOps desirable.
Expectation to operate broadly at SFIA level 5 and be able to demonstrate the following SFIA competencies: Incident Management, Service Catalogue Management, Service Acceptance, Relationship Management, Business Analysis, Requirements Definition and Management.
Responsibilities include:
Work with Service Analysts to understand current ‘As Is’ process status (Incident/Request Fulfilment/ Change control).
Work with Customer Engagement to understand project milestones/objectives with JIRA Service Management.
Work with all stakeholders to develop processes and ITSM tooling.
Assist Change Management with ‘as is’ and ‘to be’ processes for JSM Transition.
Work with Change Management to assist in upgrading transition process (including introduction of a light touch OAC to onboard new services).
Support FinOps process, implementing improvements where necessary
Develop service reporting following transitional activities to utilise JSM.
Leading an internal training programme to develop Service Management team and create supporting documentation.
Senior Service Manager - £540 - £590 per day inside IR35 (Hybrid, Corsham)
Senior Service Manager jobs in Corsham
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