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Ad Warrior
Oxford
Service Delivery Manager Job Type : Full Time, Permanent Location: Oxford Salary: £30,000 - £40,000 per annum Key Responsibilities You will ensure compliance with standards and regulations related to service provision, including SLA adherence and maintaining quality standards. Collaborate with the operations manager to address concerns and issues
Job Source: Ad WarriorAd Warrior Ltd
Oxford
Service Delivery Manager Job Type : Full Time, Permanent Location: Oxford Salary: £30,000 - £40,000 per annum Key Responsibilities •You will ensure compliance with standards and regulations related to service provision, i...
Job Source: Ad Warrior Ltdjobs24.co.uk
Oxford, United Kingdom
About us At Ocado Logistics, our teams are putting the world’s retailers online using the cloud, robotics, AI, and IoT. We provide services to partner clients globally via our innovative advanced robotics technology, known as the Ocado Smart Platform ("OSP"), this drives our highly automated, multi-million pound Customer Fulfilment Centres (CFCs).
Job Source: jobs24.co.ukManpower UK Ltd
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A growing client in Oxfordshire are looking for an Aviation Delivery Manager to Main responsibilities Raise and manage all new purchase orders (PO). Work closely with relevant programmes and Group on securing new airframe slots for UK market Manage POs through the production phase and raise associated Amendments as required. Arrange delivery sched
Job Source: Manpower UK LtdChandlers (Farm Equipment) Ltd
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Job Source: Chandlers (Farm Equipment) LtdFitzroy Support
Didcot
Vacancy available: Service Manager Location - Hagbourne Permanent position Full time - 37.5 hours per week £39,000 per annum An exciting opportunity has arisen for a Service manager to join our team at our Hagbourne and Morton services due to open in September. We support service users across the two services with learning disabilities, complex ne
Job Source: Fitzroy SupportVerto People
Aylesbury
Service Manager / Engineering Manager / Workshop Manager required to join a leading pump manufacturer based near Aylesbury. The Successful Service Manager / Engineering Manager / Workshop Manager will oversee and manage the workshop plus a team of fitters/service engineers working on a variety of pumps and fluid power equipment ensuring that the e
Job Source: Verto PeopleVerto People
Aylesbury
Service Manager / Engineering Manager / Workshop Manager required to join a leading pump manufacturer based near Aylesbury. The Successful Service Manager / Engineering Manager / Workshop Manager will oversee and manage the workshop plus a team of fitters/service engineers working on a variety of pumps and fluid power equipment ensuring that the e
Job Source: Verto PeopleOxford
Service Delivery Manager
Job Type : Full Time, Permanent
Location: Oxford
Salary: £30,000 - £40,000 per annum
Key Responsibilities
You will ensure compliance with standards and regulations related to service provision, including SLA adherence and maintaining quality standards.
Collaborate with the operations manager to address concerns and issues that may impact customer experience, while working together to build and maintain high-performing team and to foster a positive working environment.
Co-lead meetings with external entities and internal teams to discuss service issues, progress, and outcomes.
Additionally, you will develop and present reports on service delivery performance to top management and the operations manager.
Facilitate effective communication between clients and the service delivery department, ensuring clarity and alignment of customer requirements and expectations.
You will ensure that the delivery environment possesses the necessary technical skills and knowledge to meet client needs.
Your focus will be on identifying areas for improvement and implementing changes to enhance service effectiveness.
Stay updated with the latest tech innovations and industry trends to overcome challenges in service delivery and provide up to date innovative solutions to customers.
Skills and Qualifications
8-10 years' experience in MSP, preferably in leadership roles **with a deep understanding of service management frameworks and principles such as ITIL. Certification is not essential. Looking for hands on experience.
Project management skills, with an excellent knowledge of IT systems and infrastructure.
Benefits
Casual dress
Flexible schedule
Gym membership
On-site parking
Short Probation Perion – 3 months
To Apply
If you feel you are a suitable candidate and would like to work for this reputable organisation, please do not hesitate to apply.
Service Delivery Manager jobs in Oxford
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