ⓘ There was an unexpected error processing your request.
Please refresh the page and try again.
If the problem persists, please contact us with your issue.
You can always manage your preferences and update your interests to ensure you receive the most relevant opportunities.
Get ready to discover your next great opportunity.
Adullam Homes
West Bromwich
Income Recovery Officer Location : Birmingham Salary : £2 5,000 per annum Job title: Income Recovery Officer We have an opportunity for an Income Recovery Officer to join our organisation. The Income Recovery Officer will be based at our offices in Birmingham and will be required to travel to different locations across
Job Source: Adullam HomesThe Recruitment Experts
Birmingham
Location: Birmingham, Part time (option to move to full time in the future) Basic Salary: £16,500 Per Annum(18 Hours Per Week) We are looking for an Income Recovery Officer for one of Birmingham's fastest growing Estate Agency firms. Applicant must have experience in Deby Recovery Job Responsibilities To control all outstanding rent arrears a
Job Source: The Recruitment ExpertsAdullam Homes
west bromwich
Income Recovery Officer Location : Birmingham Salary : £2 5,000 per annum Job title: Income Recovery Officer We have an opportunity for an Income Recovery Officer to join our organisation. The Income Recovery Officer will be based at our offices in Birmingham and will be required to travel to different locations across the West Midl
Job Source: Adullam HomesAMR - Specialist Property Recruiters
Birmingham
PART TIME CREDIT CONTROLLER / DEBT COLLECTION. A great opportunity to join a well established asset management business in Central Birmingham. Looking for a part time debt recovery co ordinator, the key purpose of the role is to chase arrears rental properties as well as providing support to the Manager. Some Debt recovery experience is advantageou
Job Source: AMR - Specialist Property RecruitersService Care Solutions - Healthcare
United Kingdom
The Role - The role of a Part time Recovery Worker is to manage a caseload of service users who are accessing the service due to struggling with Substance Misuse Problems. This role incorporates involvement with a range of other workers who will also be supporting service users. Main responsibilities / duties - - Deliver continuity of care throug
Job Source: Service Care Solutions - HealthcareGleeson Recruitment Group
Birmingham
Debt Recovery Agent (consumer) - Five Ways Birmingham Are you looking for a new full-time challenge in Debt Recovery Agent/Credit Control? Do you have excellent communication skills and a keen eye for detail? If so, we have an exciting opportunity for you! Your new company We are recruiting on behalf of a company who is a leader in their field. Thi
Job Source: Gleeson Recruitment GroupCreative Support Ltd
Redditch
We are seeking compassionate people with emotional intelligence and person-centred values for the interesting and rewarding role of Recovery Support Worker, supporting people with mental health and other needs in a high quality, new-build supported living service in Redditch. The service will provide person-centred, recovery-focussed support to pr
Job Source: Creative Support LtdBell Cornwall Recruitment
Redditch
Job Title: Debt Recovery Paralegal Salary: £21,000 to £28,000 Location: Redditch Bell Cornwall Recruitment are pleased to present a exciting new role for a Debt Recovery Paralegal. The successful candidate would have the opportunity to join a thriving Law Firm and work alongside a fantastic team. Candidate Responsibilities: Work as part of a t
Job Source: Bell Cornwall RecruitmentWest Bromwich
SPR Careers are proud to be working with a public sector client to recruit for a Income Recovery Officer to join a highly efficient and professional service that places itself in a strong position to meet the challenges and demands of maximising income collection and sustaining tenancies at every opportunity. Job Summary: The Service is responsible for managing, monitoring and recovering arrears of rent and other housing related charges from current and former tenants. A key objective is to combine the effective recovery of arrears with the provision of a high-quality customer-focused advice, assistance and support service. You will be a key player in ensuring prompt and effective early action is taken to control and recover outstanding arrears to eviction stage and other associated debts. Duties and Responsibilities: To contribute to the provision of a high quality, customer focussed Income and Money Advice Service with a focus on prevention and tenancy sustainment whilst maximising the Clients rentail income stream.
To build effective professional relationships with customers and stakeholders, maintaining professionalism at all times.
To undertake all aspects of income and debt recovery casework in accordance with relevant procedures, ensuring that action is prompt and appropriate utilising all avenues of recovery including but not limited to letter, telephone, SMS messaging, e-mail and home visits
To prepare cases for submission to Court and represent SMBC in the County Court on possession and eviction cases as required.
To be fully conversant with County Court procedures including liaison with Court officials, Bailiffs and Legal Services as required.
To evaluate the financial position of customers who have an outstanding debt and are finding it difficult to make payments, to provide customers with practical support and advice to clear their debt, manage and budget their income to sustain their tenancy, referring customers to internal and external support/advice agencies where appropriate.
To provide initial advice on housing benefit/universal credit and other welfare benefits liaising with and making referrals to the relevant agencies, ensuring that regular updates are obtained to secure an effective outcome
To contribute to and implement practical measures to mitigate the impact of Welfare Reform, ensuring always that the relevant legislation is utilised to secure an outstanding debt,i.e. applying for Third Party Deductions, Managed Payments and Discretionary Housing Payments.
To maintain accurate records/files relating to customers with an outstanding debt, ensuring that such records are updated in a timely manner
To keep up to date with policies, procedures and legislation affecting the Service Area and post
To assist the Rents Team Co-ordinator in collating the required information in order to effectively respond to MP and Councillor enquiries
To review outstanding arrears cases on a regular basis
To review outstanding arrears cases on a regular basis
In addition to all the responsibilities listed above, all employees must be flexible in their approach and undertake other duties as appropriate to achieve the objectives of the post and to assist the Thematic Area in the fulfillment of its objectives commensurate with the post holders salary grade, abilities and aptitudes
Skills and Requirements: Literacy level 2 (or equivalent) and Numeracy Level 2 (or equivalent)
A minimum of 2 years’ experience of working in a rent arrears recovery/income collection environment
Excellent negotiation and communication skills
Excellent customer service skills
Ability to work with minimal supervision
A performance-driven work ethos
A desire to help customers to sustain their tenancies
Highly organised and understand the importance of attention to detail
A good working knowledge of arrears management procedures and processes
Ability to use own initiative when supporting vulnerable customers and dealing with complex arrears cases
A good working knowledge of Universal Credit
Applications: Please apply by submitting your CV to this advertisement.For more information, please contact Megan Paxton at
Income Recovery Officer jobs in West Bromwich
ⓘ There was an unexpected error processing your request.
Please refresh the page and try again.
If the problem persists, please contact us with your issue.
You can always manage your preferences and update your interests to ensure you receive the most relevant opportunities.
Get ready to discover your next great opportunity.