IT Support Officer, 23 months, Edinburgh, £155 per day
Edinburgh
£ 150 - 155/day
IT Support Officer, 23 months, Edinburgh, £155 per day
Parity Group are delighted to partner with our client, a public sector organisation, who are looking to recruit an IT Support Officer on a 23 month contractual basis.
Our client is looking to recruit an IT Support Officer who will work under the supervision of the Assistant Head: IT Support. Primary responsibilities will include, but not limited to providing both new and existing users with hardware and software, managing tickets with third party support services, supporting users' use of the supplied hardware and software and managing the secure disposal of software and hardware.
You will receive a daily rate of £155.
I would love to hear from applicants who have experience in a fast paced environment and skills including:
Be responsible for setting up requisite IT accounts for new recruits
Support the provision of hardware to colleagues, to ensure they can effectively undertake their role
Support the installation of software, providing, where applicable, instructions for users on using that software
Where applicable, develop manuals, tutorials, and processes and procedures to guide and support colleagues using a newly developed software package
Troubleshoot IT issues with staff members
Demonstrable experience of supplying first and second line support in the workplace
High levels of oral and written communication skills, with the ability to confidently present and engage in a range o...