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Machine Mart
Nottingham
About The RoleWe have an exciting position for a Customer Service Team Leader in our busy Aftersales divisionLocated at our Nottingham Head Office, this role is based fully on-site What you’ll be doing: You’ll be responsible for the day to day management of the Customer Service, Service Admin and Branded Supplier Teams You’ll be leading from th
Job Source: Machine MartMacildowie Recruitment and Retention
Wigston
THE OPPORTUNITY: Macildowie are currently recruiting for a Customer Service Team Leader working for a business based in Wigston, Leicester. In this role you will be responsible for the Customer Service Centre Team to identify, develop and implement customer service process improvements.This is a permanent full time position which offers hybrid wo
Job Source: Macildowie Recruitment and RetentionAdecco
Leicester, Leicestershire
CUSTOMER SERVICE TEAM LEADER Contract: Permanent Location: Leicester (LE1) Salary: £26,000-£27,000 p/a + benefits Hours: 4 days per wk (Friday-Monday) Days As a Customer Service Team Leader, you will be responsible for supervising and supporting a team of customer service representatives, ensuring they deliver exceptional service to our client
Job Source: AdeccoThe Caraires Consultancy
Upper Bruntingthorpe
Monday to Friday between 8.00am – 5.30pm (40 hour week) Permanent up to £35,000 per annum (depending on experience) Are you a confident leader with a passion for delivering exceptional client experiences? Our automotive client is seeking a dynamic and experienced Customer Service Team Leader to inspire and lead our Client Experience Team. If you
Job Source: The Caraires ConsultancyMacildowie Recruitment and Retention
United Kingdom
THE OPPORTUNITY: Macildowie are currently recruiting for a Contact Centre Team Leader working for a business based in Leicestershire. Our client is a very well-established nationwide provider of business-critical services to thousands of SME organisations all over the UK for 75+ years.This is a permanent full time position. THE ROLE & YOUR RESPONS
Job Source: Macildowie Recruitment and RetentionAdecco
Leicester
CUSTOMER SERVICE TEAM LEADER Contract : Permanent Location : Leicester (LE1) Salary: £26,000-£27,000 p/a + benefits Hours : 4 days per wk (Friday-Monday) Days As a Customer Service Team Leader, you will be responsible for supervising and supporting a team of customer service representatives, ensuring they deliver exceptional service to our clients
Job Source: AdeccoMachine Mart
Nottingham
About The Role We have an exciting position for a Customer Service Team Leader in our busy Aftersales division Located at our Nottingham Head Office, this role is based fully on-site What you’ll be doing: You’ll be responsible for the day to day management of the Customer Service, Service Admin and Branded Supplier Teams You’ll be leading from the
Job Source: Machine MartForde Recruitment Ltd
Lutterworth
Forde Recruitment are currently recruiting for a Customer Experience Team Leader on behalf of our client, An evolving global automotive business supporting customer de-fleet, multiple remarketing channels and a complete range of vehicle preparation services including wholesale and retail ready. The Role This role requires you to provide excellent
Job Source: Forde Recruitment LtdCoalville
Customer Services Leader
Full-Time - Permanent
Hours: Monday to Thursday 8.30am to 5.00pm / Early finish Fridays.
Basic Salary: £30,000.00 to £35,000.00 Per Annum plus Annual Bonus
Location: Coalville, Leicestershire
Benefits: BUPA Healthcare, Life Assurance, Pension Contribution, Death in Service, up to 28 days annual leave entitlement PLUS Bank Holidays, Early finish Fridays, Free car parking and fantastic career prospects!
Our very well established, multimillion pound turnover client, is looking for a highly dynamic and enthusiastic Customer Services Leader to join their team as a Customer Services Manager and take full ownership of the safety, coordination, and effective running of the Customer Services operation . As a Customer Services Leader, you will act as the core point of contact for contractors and take the Customer Services operation under your wing as a Customer Services Leader. You will need to have an upbeat and confident character, who can handle working under pressure and have excellent time management & accountability skills.
Customer Services Leader Role:
Respond to Customer enquiries efficiently and accurately within a timely manner.
Manage customer retention and loyalty through maintaining effective relationships.
Natural ability in providing an elevated level of exceptional customer service as a Customer Services Leader
Sales order processing including pricing, shipment dates and product delivery.
Liaise with operations regarding delayed orders and keep in close contact with Customers accordingly.
Participate in management meetings and provide feedback and updates on SLA’s.
Coordinate and monitor invoice queries ensuring process times are adhered to as a Customer Services Leader.
Provide additional support to the Supply Chain Manager regarding tender submissions, project implementations and Project Management
Support Recruitment of staff from on boarding through to Training as and when required.
Under take other ad hoc duties and responsibilities for assigned by your manager
Customer Services Leader Candidate:
Previous experience as a Customer Services Leader or Customer Services Supervisor or Customer Services Manager is ESSENTIAL
High attention to detail within a fast paced and pressured environment
An enthusiastic and dynamic personality with a highly proactive attitude.
A natural ability to instantly develop a conversational relationship
Customer Services Leader Benefits:
BUPA Healthcare
Life Assurance
Pension Contribution
Death in Service
up to 28 days annual leave entitlement PLUS Bank Holidays
Free car parking
Fantastic career growth prospects!
Early finish Fridays!
Interviews: to be held ASAP
Email Alert for Customer Services Leader jobs in Coalville
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