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Reed
Redhill
We’re seeking passionate individuals to become Customer Service Advisors at a leading insurance company in Redhill! As a Customer Service Advisor, you’ll play a crucial role in assisting policyholders with their claims. Your problem-solving skills will be essential in finding solutions that prioritise customer needs. This is a 6-month fixed term co
Job Source: ReedReed Talent Solutions
Redhill
Reed Talent Solutions are working with Axa Partners on the search for Customer Service Advisors based in Redhill, Surrey. This is a great opportunity to join a market leading insurance provider to support with inbound customer claims. This is an exciting short term role for candidates who are looking for their next interim, hybrid role. We ar
Job Source: Reed Talent SolutionsLloyd Recruitment Services Ltd
Epsom
Customer Service Advisors Are you a customer service professional? Do you like working in a fast paced environment? Would you like to work for an employer that rewards hard work and supports with further development? We are looking for a number of individuals to join our clients in the local area, where the focus is providing a high level of servic
Job Source: Lloyd Recruitment Services LtdBurton Bolton & Rose Recruitment Services Limited
Borehamwood
Customer Service Advisor Elstree, Hertfordshire £25,000 + Pension + Parking If you want to work in a busy, successful environment and join an innovative organisation then this Customer Service Advisor position will be perfect for you. Some of your duties will include: - Dealing with incoming calls and emails enquiries in relation to products provid
Job Source: Burton Bolton & Rose Recruitment Services LimitedRiverside Group
London
Job Title: Customer Service Advisor Contract Type : Permanent Salary : £26,275 per annum (pro rata) Working Hours : part-time 16 hours per week. Working Pattern : 10am - 2pm 4 days out of 5 Monday - Friday Location : Arlington, London If you share our values and are excited about making a significant impact at Riverside, please ensure you atta
Job Source: Riverside GroupReed
London
An opportunity to join the CONNECT Support Team (CST) is now available as we start to prepare for the implementation of the CONNECT Investigation and Intelligence modules in 2024. Work as part of a team to help problem solve issues affecting users. Be part of one of the biggest IT projects globally . Make a difference and play a pivotal role in the
Job Source: ReedReed
Redhill
Customer Service Administrator Reed, Redhill are looking for a Customer Service Administrator to join our client. As a Customer Service Administrator, you will be responsible for: Providing excellent customer service and support via phone and email Processing orders, invoices, and quotations Liaising with internal and external stakeholders Updating
Job Source: ReedReed
Redhill
Reed is seeking a Customer Service Administrator to join our client, in the Dorking area As a Customer Service Administrator , you will be responsible for providing exceptional customer service and support via phone and email, processing orders, invoices, and quotations, liaising with internal and external stakeholders, updating and maintaining
Job Source: ReedLondon
Customer Service Advisor
Location: Romford
Salary: £23,000 (Plus excellent bonus and benefit package)
Monday - Thursday between 8:00am - 8:00pm Friday 8:00am - 6:00pm (*40 hours a week*) (some flexibility is needed)
Our client is a fast-growing specialist in their field - they are currently in search for a strong Customer Service Advisor who can bring their skills to the team and grown within the company. This is a key customer facing role predominantly telephony based helping to assist our client’s clients’ and their customers find the right solution to their queries.
Daily Duties:
Answer incoming calls from our clients’ customers to discuss and arrange suitable resolutions based on their personal circumstances and our clients’ criteria.
Answer incoming call to assist our field agents in dealing with our clients’ customers.
Assist our clients’ customers with their general queries.
Make outbound calls to our client’s customers to attempt to establish contact.
Update the relevant CRM systems with the information relating to your calls from general updates, details on the resolution gained and other data such as meter reads and vulnerability information.
Liaise directly with our clients to establish the correct resolutions for their customers.
Manage calls within the company agreed quality framework
Drive own performance to achieve required
Customer Service Advisor jobs in London
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