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Trade Counter Assistant

United Kingdom

Job Title: Trade Counter Assistant

Location: Tyne and Wear

Job Type: Permanent, Full Time

Salary: Around £30,000 + Bonus

Schedule: 7am - 5pm Monday to Friday, 8am-12pm Saturday on a rota basis

Company Overview:

Our client is a leading distributor of plumbing, heating, and bathroom supplies, catering to both trade professionals and DIY enthusiasts. With a strong presence in the market, they pride themselves on providing excellent customer service and quality products.

Position Overview:

We are seeking a dedicated Trade Counter Assistant to join our client's team. As a Trade Counter Assistant, you will play a key role in providing exceptional service to our customers, assisting them with product inquiries, orders, and ensuring their needs are met efficiently and effectively.

Responsibilities:

Greet customers warmly and assist them with product inquiries, orders, and recommendations. Provide knowledgeable assistance on product features, benefits, and usage.

Process customer orders accurately and efficiently using our client's internal systems.

Ensure orders are fulfilled promptly and accurately.

Monitor stock levels on the trade counter, replenishing products as needed to ensure availability for customers.

Assist with inventory management tasks as directed.

Collaborate with the sales team to promote special offers, new products, and upsell opportunities to customers.

Actively engage in sales initiatives to drive revenue growth.

Complete various administrative tasks such as filing, data entry, and maintaining customer records. Assist with maintaining a clean and organised trade counter area.

Requirements:

Previous experience in a customer-facing role, preferably within a retail or trade environment.

Strong attention to detail and accuracy in order processing.

Ability to work effectively in a fast-paced environment and handle multiple tasks simultaneously.

Basic computer skills and proficiency with MS Office applications.

Flexibility to work the required hours, including Saturdays on a rotational basis.

Benefits:

Bonus - creating a high earning potential and incentives.

Opportunities for career development and advancement within the company.

Employee discounts on products.

Pension scheme and other benefits.

Financially secure business with excellent staff retention and reputation.

If you are a motivated individual with a passion for delivering outstanding customer service, we encourage you to apply today!

Simon Acres Recruitment are acting as the employment agency in relation to this vacancy.

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Trade Counter Assistant jobs in United Kingdom

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