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Signature Recruitment
Clevedon
Signature are delighted to be partnering exclusively with a successful, well-known Somerset based FMCG business in the hunt for a Customer Service Advisor. They are looking for someone to work on a temporary basis. Youd be joining a small team, so its important you share the companys values -theyre a very friendly bunch and looking for someone simi
Job Source: Signature RecruitmentAdecco
Cardiff
Job Title: Customer Service Advisor Contract Type: Temporary Salary: £11.66 per hour Working Pattern: Full Time Our client, a well-established organisation in the customer service industry, is seeking a Customer Service Advisor to join their team near Ocean Way, Cardiff. This is a temporary position, offering an hourly rate of £11.66. As a Cust
Job Source: AdeccoBlue Arrow
Cardiff
Our client are the leading developer and operator of low-carbon electricity in the UK and Ireland.They are looking for experienced Hybrid Customer Service and Call Centre Advisors to join their team in Cardiff.It's a great opportunity to build a rewarding career, and a way to help build a world that's cleaner, greener, and fairer for all. * Salary:
Job Source: Blue ArrowManpower UK Ltd
Bristol
Customer Service Advisor Bristol Temporary Ongoing, Full time 40 Hours per Week, Mon-Fri (no evenings or weekends) £11.50 - £11.75 per hour Our client, a leading paint manufacturer, have an excellent opportunity for a Customer Service Representative to join their team in Bristol. This role provides support to the Customers, with primary accountab
Job Source: Manpower UK Ltdwild recruitment
Cardiff
Do you have a passion for customer service and believe you can provide an excellent experience?Someone who has a great attention to detail and enjoys being organised? If so, look no further. Our client that is the leader within their field and are looking for individuals with customer service experience that will provide support to their Business E
Job Source: wild recruitmentSearch
Cardiff
Customer Service AdvisorMay start dates£12p/h, weekly payTemp to PermFull Time 35 hours a week Hybrid Our customer service team are the heart of what we do. It's a very busy and fast paced team but they deliver and extremely high level of customer service to our customers. You will make the most of every interaction, responding to customer's querie
Job Source: SearchSearch
Cardiff
Customer Service AdvisorApril/May start dates£11.44-£14 per hour DOE, weekly payTemp to PermFull Time Our customer service team are the heart of what we do. It's a very busy and fast paced team but they deliver and extremely high level of customer service to our customers. You will make the most of every interaction, responding to customer's querie
Job Source: SearchRed Recruitment
Bristol
Red Recruitment is seeking confident and friendly individuals to take on the role of a Customer Service Advisor in Avonmouth. This is a fantastic opportunity to join the UK's leading supplier of catering equipment. Working for a responsible and sustainable business, you will join a team of people who believe in delivering a great customer journey!
Job Source: Red RecruitmentNewport
Customer Service Advisor
An opportunity for a dynamic individual to join a global manufacturer, if you are passionate about optimising the online customer experience, to join a growing e-commerce business. This role involves supporting and coordinating various aspects of e-commerce delivery to ensure exceptional customer satisfaction.
The company are transitioning its sales focus to e-commerce, aiming to diversify its brand presence. With recent investments in e-commerce infrastructure and marketing, the company is committed to maximising its online selling potential.
What you'll be doing
Manage incoming calls to the web shop telephone line.
Monitor and respond to emails received into web shop mailboxes.
Resolve customer requests and complaints promptly and efficiently.
Update customers on order delays.
Collaborate with Logistics to monitor and report delivery partner performance.
Coordinate with other departments to streamline processes and enhance customer experience.
Assist in coordinating e-commerce aspects like marketing data files and product information.
Serve as the primary point of contact for e-commerce queries, including third-party seller orders.
Generate accurate quotations, proforma invoices, and manual orders.
Occasionally meet customers at site for product viewings.
Provide support to the wider Customer Service Department when necessary.
Essential Criteria:
Customer-focused mindset
Ability to work independently and collaboratively
Adaptability to change
Passion for delivering excellent online experiences
Educated to GCSE standard or equivalent, with English and Maths grade C or above.
Knowledge, skills & experience:
Minimum 2 years experience in customer service.
Strong communication skills.
Proficiency in Microsoft Office packages and databases.
Performance will be measured by:
Contribution to e-commerce growth and success.
Prioritisation and meeting deadlines.
Effective response to customer inquiries and feedback.
Building good relationships with stakeholders.
Punctuality and attendance.
What you'll get in return
25 days holiday
Non-contributory pension and life assurance after 2 years
Health care after 5 years
Free car parking
Subsidised canteen
Please get in touch if you have any questions about this role and we can have a confidential chat about your next move!
Yolk Recruitment is an equal opportunities employer and embraces diversity in our workforce. We employ the best people for the job at hand and actively encourage applications from all qualified candidates, regardless of gender, age, race, religion, sexual orientation, disability, educational background, parental status, gender identity or any other protected characteristic. We champion and celebrate diversity at Yolk allowing our team to bring their whole selves to work.
*Please note, whilst we do our best to contact all candidates, due to the high number of applications we receive we cannot guarantee this for every role. If you have not heard anything from us within 7 days of applying - then unfortunately you have been unsuccessful. Please keep an eye on our website for more opportunities.
Customer Service Advisor jobs in Newport
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