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Macildowie Recruitment and Retention
Hinckley
THE OPPORTUNITY: Macildowie have a fantastic opportunity for a Customer Service Credit Controller role based in Hinckley. Are you a dynamic team player with excellent communication skills and a keen eye for detail? If so, we have the perfect position for your talented skillset.As a Customer Service Credit Controller, you'll be at the forefront o
Job Source: Macildowie Recruitment and RetentionReed
Coventry
REED Coventry Business Support are recruiting for Customer Support Advisor on behalf of our client who are a portal based data information provider. This role is to start ASAP on a temporary basis with the potential for a permanent role. Customer Support - Coventry based organisation, offering hybrid working. 35 hours per week – 9:00 – 17:00 (1 hou
Job Source: ReedReed
Coventry
REED Coventry Business Support are recruiting for Customer Support Advisor on behalf of our client who are a portal based data information provider. This role is to start ASAP on a temporary basis with the potential for a permanent role. Customer Support - Coventry based organisation, offering hybrid working. 35 hours per week – 9:00 – 17:00 (1 hou
Job Source: ReedReed
Coventry
REED Coventry Business Support are recruiting for Customer Support Advisor on behalf of our client who are a portal based data information provider. This role is to start ASAP on a 6 months FTC basis. Customer Support - Coventry based organisation, offering hybrid working. 35 hours per week – 9:00 – 17:00 (1 hours lunch) Monday – Friday £21000PA As
Job Source: ReedHunter Mason Consulting Ltd
Tamworth
Job Title: Electrical Supervisor Location: Tamworth, with work in surrounding cities and towns Company Overview: They are a leading electrical services company based in Tamworth, dedicated to delivering high-quality solutions to our clients in various locations. As they continue to expand, they are seeking a skilled and experienced Electrical Sup
Job Source: Hunter Mason Consulting LtdRobertson Bell
Birmingham
Are you a diligent and well-organised Service Charge Supervisor seeking a rewarding opportunity within a purpose-driven organisation? Are you eager to apply your expertise in service charges to make a meaningful impact on society's most vulnerable? Do you aspire to lead and empower a team of Rent & Service Charge Assistants to excel in their roles
Job Source: Robertson BellEquiniti
Birmingham
Equiniti is a leading international provider of shareholder, pension, remediation, and credit technology. With over 6000 employees, it supports 37 million people in 120 countries. EQ's vision is to be the leading global share registrar, offering complementary services to its client base and our values set the core foundations to our success. We are
Job Source: EquinitiBrellis Recruitment
Royal Leamington Spa
Customer Service Administrator (Temporary) We're in search of a Customer Service Administrator to join our vibrant team in Leamington Spa. As an integral part of our team, you'll need to bring flexibility and adaptability, along with top-notch organisational and administrative skills. Your proactive problem-solving abilities and attention to detail
Job Source: Brellis RecruitmentKenilworth
Customer Service Supervisor
25 days holiday plus bank holidays, bonus. This position is based fully from our modern and beautiful offices
We stand at the forefront of supplying premier products to the UK's bustling technology sector. Our ethos centres around not only the exceptional quality of our offerings but also the unparalleled support we extend to our clientele. We're on the search for a Customer Service Department Supervisor who will embody our dedication to excellence, leading our customer service team to new heights of success.
The Role:
As the linchpin of our customer service excellence, you will manage a vibrant team, ensuring operational fluidity and spearheading initiatives that enhance our service quality. This role is pivotal in maintaining our reputation for outstanding customer support, making every client interaction an opportunity to solidify our industry leadership.
Key Responsibilities:
Lead a dedicated customer service team, fostering an environment of motivation and high performance.
Develop strategies to refine service quality, efficiency, and client satisfaction.
Act as the primary escalation point for resolving customer issues promptly and effectively.
Collaborate with various departments to optimise customer experience.
Utilise customer feedback and service performance data to guide improvement efforts.
Conduct regular training to bolster team capabilities.
Oversee recruitment, training, and performance evaluations within the team.
We're Looking For:
Demonstrable experience in a customer service leadership role, within abusiness to business environment.
A natural leader with a talent for motivating others and driving team success.
Excellent problem-solving abilities and decision-making skills.
Strong communication and interpersonal talents, with a customer-centric approach.
Proficient in CRM software and Microsoft Office Suite.
Adept at managing multiple priorities in a dynamic setting.
Why Join?:
Competitive salary and benefits.
A role at the heart of the innovation scene.
A supportive and dynamic workplace culture.
Ample opportunities for professional development and career progression.
INDL
Customer Service Supervisor jobs in Kenilworth
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