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Crimson
Walsall
Technical Business Analyst - Data - Walsall Technical Business Analyst required for a leading client based in Walsall. My client is currently seeking a Technical Business Analyst with a passion for Solution Design. In this role, you will collaborate closely with stakeholders across various departments to understand business requirements, translate
Job Source: CrimsonSecurity Cleared Jobs
Birmingham, West Midlands, United Kingdom
The Central Ticket Office is based at West Midlands Police Headquarters, Lloyd House, Birmingham and the staff are responsible for maintaining high quality levels of services to members of the public and stakeholders The Camera Enforcement Unit is based at Wednesbury and is responsible for Road Traffic Enforcement cameras. The Central Ticket Office
Job Source: Security Cleared JobsPros2Work
birmingham, england, United Kingdom
Birmingham / Midlands / Mathematics / STEM / Engineering / Analyst / Analytics / Technical / Technology / Business Analyst / Business Analytics / Software / SaaS / Insurance / InsurTech / Graduate / Tech Are you a Maths champion, recent STEM graduate looking for a long-term career opportunity? Does Technology excite you? We might have just the rig
Job Source: Pros2WorkPros2Work
Birmingham
Job Description Birmingham / Midlands / Mathematics / STEM / Engineering / Analyst / Analytics / Technical / Technology / Business Analyst / Business Analytics / Software / SaaS / Insurance / InsurTech / Graduate / Tech Are you a Maths champion, recent STEM graduate looking for a long-term career opportunity? Does Technology excite you? We mig
Job Source: Pros2WorkAlliance Personnel
Birmingham, West Midlands (County)
Alliance Personnel are currently recruiting for technical support executive to join one of their clients based in Birmingham, B66. JOB PURPOSE To ensure all Technical related documentation in food industry are correct and completed with a view to reviewing trends and potential non-conformities in order to support corrective actions. RESPONSIBILI
Job Source: Alliance PersonnelPhocas Software
Coventry
Job Description This role offers Hybrid working - 3 days in our Coventry office (CV3) Due to the nature of our location applicants ideally should drive * Deliver feel good CX to customers When was the last time you had an incredible customer experience? The kind that makes you want to tell anyone who'll listen as you jump up and down with exc
Job Source: Phocas SoftwareExperis
Warwickshire
IT Technical Support Analyst - Leamington Spa, Warwickshire £35,000pa to £40,000pa + Benefits inc PRP Bonus, Pension, Private Health Care, Death in Service, 26 Days Holiday Skills Highly Desirable are any Software and Web Development experience and/or awareness particularly with Software development using PHP, HTML, Database query and management
Job Source: ExperisPhocas Software
coventry, england, United Kingdom
This role offers Hybrid working - 3 days in our Coventry office (CV3) Due to the nature of our location applicants ideally should drive * Deliver feel good CX to customers When was the last time you had an incredible customer experience? The kind that makes you want to tell anyone who'll listen as you jump up and down with excitement and passion.
Job Source: Phocas SoftwareBirmingham
Business Central Technical Support Analyst
Hybrid / West Midlands
£35,000 - £38,000
Our established client based in the West Midlands is looking for a Business Central Technical Support Analyst to join their team. This role is a key client-facing role responsible for addressing and resolving technical issues related to Microsoft Dynamics 365 Business Applications. This includes troubleshooting and investigating issues such as email, printing, network connectivity, performance issues, security, and authentication.
Business Central Technical Support Analyst Key Responsibilities:
Investigate and troubleshoot technical issues related to Microsoft Dynamics Business Applications.
Provide first-line support to clients, ensuring timely and accurate resolution of issues.
Collaborate with the support team to document issues and resolutions in a knowledge base.
Escalate complex issues to the Support Manager or appropriate technical teams when necessary.
Monitor application performance and report any recurring or significant issues to the Support Manager.
Stay up to date with the latest updates and features of Microsoft Dynamics Business Applications.
Qualifications / Experience:
Microsoft Business Central experience is essential.
Strong technical skills and ability to troubleshoot and resolve issues using various tools and methods.
Exposure to Microsoft Cloud Services such as Azure, M365 and BizApps
Familiarity with networking and infrastructure both on premise and cloud
Expertise and experience in an IT support environment
Ability to work effectively in a team environment.
Experience with server monitoring tools and diagnostic techniques. Exceptional customer service and communication skills, both verbal and written.
Problem solving mindset and analytical - utilising objective evidence to feedback to drive improvement and innovation.
SQL and KQL Query Language Skills desirable.
Experience with PowerShell desirable.
AAD\Entra ID skills, i.e Defender, InTune, Security Centre desirable.
Benefits:
Competitive Annual Leave - in addition, you will be entitled to an extra day’s holiday
Access to our Employee Assistance Programme
Pension scheme: eligible to join the company pension scheme 3 months after your start date with matched contributions up to 3%.
Death in Service: 4 times your salary.
Private Health Insurance
If this role is of interest, please contact James Aust for more information.
Business Central Technical Support Analyst jobs in Birmingham
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