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Customer Service Advisor

Didcot

£ 23500 - 26500/annum + bonuses & hybrid working

Recruitment Solutions have been working in partnership with a market leading distribution business for a number of years. Due to huge growth (30% in the last year!) we are looking for a number of Customer Service Advisors to join the team on a PERMANENT basis.

As part of this role, you would be able to work from home 3 days a week once training has been completed (approx 12 weeks).

Key Responsibilities:

* Answering customer emails and phone calls.

* Resolving any issues with deliveries or products

* Answering any general enquiries in regards to the services on offer

* Data processing and inputting onto a bespoke CRM system

* Preparing and processing orders

* Liaising with different departments to ensure a smooth service

Candidate Expectations:

* Friendly, bubbly, confident personality.

* Experience in customer service is advantageous, but not essential

* Ablility to resolve issues in a calm & professional manner whilst remaining empathetic

* Strong computer skills (MS Outlook / Excel)

Working Days, Hours & Salay:

* Monday - Friday

* 9am - 5pm (approx) - some flexibility can be offered

* £23,500 p/annum (+ performance bonuses, allowing up to £26,500)

* 5% annual christmas bonus (profit dependant)

* 2 days working in the office, 3 days working from home (once training completed)

If you're interested in this role please click on "Apply" or call Recruitment Solution...

Apply

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Customer Service Advisor jobs in Didcot

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