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83zero Limited
Harrow
83zero is partnering with a growing IT Solutions Provider who is looking for a German Speaking Technical Support Engineer to join their team on a remote basis in the UK. Our client is an independent organisation, who specialise in providing IT solutions across the world. We're looking for individuals from a technical background, who have pre-sales
Job Source: 83zero LimitedFrench Selection UK
Feltham
FRENCH SELECTION UK German speaking Technical Support Advisor Salary: up to £29,500 p.a. (Depending on experience) + Bonus + Excellent benefits Location: Feltham Ref: 4191TG Full time permanent position Working hours Mon-Thurs 8am 5pm, Fri 8am 3pm Hybrid working system* - 2 days in the office / 3 days at home VIEW JOB DESCRIPTION > APPLY NOW Plea
Job Source: French Selection UKThe Language Business
London
Excellent opportunity for a German speaking Technical Support Specialist to join a leading and very well established and successful international company to support German speaking customers with email, calls and live chat. Location Hybrid. Office location is SW London (3 days a week, Tuesdays, Wednesdays and Thursdays - remote for non office days.
Job Source: The Language BusinessLanguage Matters Recruitment Consultants Ltd
South West London, London
Our client, an international IT hardware company, is looking for a Technical Support Specialist with fluent German and English to join their international team. In this role, you will provide outstanding support to the company's customers, together with accurate resolution and guidance on all product-related issues and questions. Your responsibili
Job Source: Language Matters Recruitment Consultants LtdLanguage Matters
London
Our client, an international IT hardware company, is looking for a Technical Support Specialist with fluent German and English to join their international team. In this role, you will provide outstanding support to the company's customers, together with accurate resolution and guidance on all product-related issues and questions. Your responsibili
Job Source: Language MattersLanguage Business
South West London
Excellent opportunity for a German speaking Technical Support Specialist to join a leading and very well established and successful international company to support German speaking customers with email, calls and live chat. Location Hybrid. Office location is SW London (3 days a week, Tuesdays, Wednesdays and Thursdays - remote for non office days
Job Source: Language Business83zero Ltd
Harrow
83zero is partnering with a growing IT Solutions Provider who is looking for a German Speaking Technical Support Engineer to join their team on a remote basis in the UK. Our client is an independent organisation, who specialise in providing IT solutions across the world. We're looking for individuals from a technical background, who have pre-sale
Job Source: 83zero Ltd83zero
united kingdom
83zero is partnering with a growing IT Solutions Provider that is looking for German Speaking IT professionals who are interested in joining their Technical Pre-Sales Consultant team on a remote basis in the UK. Our client is an independent organisation, who specialise in providing IT solutions across the world.We’re looking for individuals from a
Job Source: 83zeroSunbury-on-Thames
£ 27500 - 29500/annum
German Speaking Technical Support
Location: Sunbury-on-Thames
Salary: £27,500 - £29,500 + Bonus + Benefits
Hours: Mon - Thu 8am - 5pm, Fri 8am - 3pm (HYBRID: Working from home Mondays and Fridays)
My client based in Sunbury on Thames is looking for a Technical Support Specialist who is fluent in German & English. You will be responsible for assisting customers with product questions and problems via phone, email and live chat.
Duties:
Handle customer requests from distributors, resellers and end users regarding technical issues and product questions.
Technical requests are received in the form of email, Web Form, Live Chat, social media or from other departments. These are to be dealt with in a professional, courteous, and timely manner.
Manage the Technical Support CRM requests ensuring that a 24-hour response is achieved. A 2-hour response is required on some high-profile requests.
Resolve customer queries by gathering appropriate information from the customer, then researching and resolving the issue.
Recreate customer problems in-house and perform tests to ascertain the cause of the problem, resolving the issue then documenting the findings.
Pro-actively maintaining knowledge and updating themselves on all products and competitors hardware/software products. Initial and on-going training will be provided as necessary.
Develop and maintain accounts of correspondence and other technical support records.
To handle customers ...
Email Alert for German Speaking Technical Support jobs in Sunbury-on-Thames
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