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Service Engineer

Nottingham

Service Engineer – Municipal £32k Andover North Midlands

Are you an experienced Service Engineer? Do you have previous experience working in the Water Treatment industry?

Attega Group is currently partnering with a leading Municipal company in recruiting a Service Engineer to join their team.

The main purpose of this role is to ensure the smooth running of a fast-paced Breakdowns department

In return, our client is offering a salary of £32,000, depending on experience, plus 25 days holiday plus bank (And Birthday) Private health care Comprehensive Pension Scheme Company Vehicle This will be a full time, permanent role of 37.5 hours a week

Reporting to the Operations Director your responsibilities will include:

To develop and maintain good working relationships with customers through providing best in class quality service by always being punctual, helpful and courteous.

Carrying out preventive maintenance and commissioning work

Timely submission of work reports, time sheets and all other documentation.

The timely completion of site tasks and activities as required.

Offering the client after-sales technical and commercial support and feedback on future product development, features and functions.

Looking for recommendations and opportunities to improve the clients system, (reliability or productivity) and where appropriate QOF the client for parts, consumables or plant.

Undertaking upgrades and refurbishment work.

For all of the above, provide regular updates to your line manager on any issues that may result in financial, reputational or operational impact on the Company.

Carry out breakdown work – troubleshooting /fault finding.

Liaise and work with the appropriate sales team.

The ideal candidate:

A qualification in Mechanical, Electrical or Chemical Engineering.

Extensive knowledge and experience of the company products, applications and markets.

Full UK Driving Licence is essential.

Excellent communication skills with previous client facing experience.

Punctual and presentable.

Knowledge and experience in water treatment is desirable.

Excellent time management skills.

Passionate about providing a first-class service to our customers.

Able to handle challenging conversations with customers and find a resolution.

A good level of IT competency.

Able to prioritise workload and manage multiple tasks.

For more information on our Service Engineer role, please contact Will O’Neill in the Attega Group offices today!

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