Service Delivery Manager
Leicester
Service Delivery Manager
Midlands
Monday - Friday, 37.5 hours per week.
Do you have experience in grounds maintenance?
Are you a confident person, who is good at building working relationships?
Benefits Package
£30K Basic, plus commission.
Company Car, Laptop and phone provided.
25 Days annual leave, plus bank holidays.
WFH available on the office days.
As a Service Delivery Manager, you will be required to
Build and maintain client relationships
Take responsibility for all health and safety and undertake risk assessments, and monitor the implementation of control measures.
Report all incidents, near misses and any health and safety and environmental concerns raised.
Ensure the quality system is maintained to BS EN 9001 standards.
Ensure the maintenance of environmental standards and compliance with the BS EN ISO 14001:1996 Standards.
Be the first point of contact for escalations, and problem resolution.
Proactively target other business opportunities or additional services when on visits
Experience / Skillset required for this role
Previous experience in Grounds Maintenance is a MUST
Experience in a health and safety role would be advantageous
Able to work on your own as this is a role where you will work on the road.
Confident enough to approach clients and build strong working relationships