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DP World
England, United Kingdom
DP World are currently recruiting for a Service Desk Team Leader on a remote basis in the UK or Ireland . This role is responsible for overseeing the team, implementing best practices to optimize service desk operations, and continuously improving service delivery processes. By leveraging their technical expertise and leadership skills, the Se
Job Source: DP Worldtotality services
greater london, england, United Kingdom
Job Description - Service Desk Team Lead We are seeking a highly organized and client-focused Service Desk Team Lead to serve as the primary liaison between our service technicians and clients. As the Service Desk Lead Manager, you will play a crucial role in ensuring effective communication and exceptional service delivery. We are looking for an
Job Source: totality servicesImpellam Group
London Area, United Kingdom
IT Support Team Lead / Technical Engineer Team Leader. Pay up to £55,000 (depending on experience) Hybrid working Based in the City of London Managed Service Provider background (preferred) Our client, an awarding with IT MSP based in the heart of the city of London. They are responsible for supporting some of London's top financial clients. They
Job Source: Impellam GroupALTERED RESOURCING LTD
United Kingdom
Service Desk Engineer Hertfordshire £30,000 + Bonus & Benefits including Training & Hybrid model (2 Days working from home) My client, an established organisation based in Hertfordshire, are looking for a Service Desk Engineer to join their team. This is a very close-knit team who have created a great working atmosphere. As a Service Desk Engine
Job Source: ALTERED RESOURCING LTDJameson Legal
London Area, United Kingdom
An interesting new opportunity has arisen at a leading law firm for an IT support Analyst. This is a 6-month contract based in the London office. Working as part of the IT team, the main purpose of this role will be to resolve 1st and 2nd line support calls and to assist with resolving higher level calls. Main Responsibilities: Logging, managing
Job Source: Jameson LegalLarbey Evans
London Area, United Kingdom
US Law Firm based in the heart of the City, is looking to hire a new IT Support Analyst to work directly with the Regional IT Manager where you will have the opportunity to grow and develop your career. Salary is £45,000+ Offices a stone’s throw from Liverpool Street and Fenchurch Street This IT Support Analyst position is a fantastic opportunity
Job Source: Larbey EvansCameron Kennedy
greater london, england, United Kingdom
IT Support Analyst London up to £35k ONLY APPLY IF YOU HAVE THE FOLLOWING CRITERIA BASED IN THE UK AND DO NOT NEED SPONSORSHIP HAVE PREVIOUS FINANCIAL SERVICES INDUSTRY EXPERIENCE HARDWARE AND SOFTWARE KNOWLEDGE 1ST LINE SUPPORT EXPERIENCE Company Overview A dynamic and innovative Fintech company dedicated to making finance available to all. We a
Job Source: Cameron KennedyAbsolute Recruit
London Area, United Kingdom
Are you an IT Support Analyst looking to be part of a forward-thinking and highly recognisable household brand in the UK? Absolute Recruit are partnering exclusively with a dynamic and creative minded household name who are looking to grow their IT Support function. Reporting into the IT Lead, the IT Support Analyst will deal with tickets of varyi
Job Source: Absolute RecruitHatfield
New role! Our client is a leading technology company based in Hertfordshire, specializing in managed services to company's across the UK. We are currently seeking a dynamic and experienced Service Desk Team Leader to join our team. If you have a passion for technology, excellent leadership skills, and expertise in Azure and Windows environments, we want to hear from you!
Responsibilities:
Reporting to the ServiceDesk Manager, you will lead and manage a team of service desk analysts, ensuring efficient and effective service delivery.
Provide technical guidance and support to team members.
Oversee incident management, problem resolution, and service requests.
Collaborate with other IT teams to ensure seamless operations.
Maintain a high level of client service, ensuring accurate and timely responses.
Identify service trends and implement process improvements.
Conduct training sessions for service desk analysts.
Ensure service delivery meets SLAs.
Requirements:
Technical Skills: Strong working knowledge of Microsoft Windows environments, including Windows 10/11.
Experience supporting O365, Exchange, Azure, and Active Directory.
Familiarity with Microsoft Intune Device Management and Azure AD.
Azure fundamentals or Azure Administration certifications preferred.
Leadership Skills: Proven experience in team management or team lead roles.
Excellent communication, interpersonal, and motivational skills.
Ability to lead by example and inspire team members.
Education: A-Level or equivalent (preferred).
Apply ASAP!
Email Alert for IT ServiceDesk Team-lead jobs in Hatfield
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