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Carbon 60
Edinburgh
Carbon60 are looking for a Performance Administrator to join a waste water management client of ours based in Edinburgh. This Performance Administrator position is a contract role with the prospect of going perm in the future. What you'll be doing; Providing administrative support as and when required to allow for the efficient running of operat
Job Source: Carbon 60Head Resourcing
Edinburgh
Head Resourcing are working exclusively with a Fintech company who are looking for a Performance Tester to join the team. In the role you will help lead performance testing across specific development projects and maintenance releases. This is an excellent opportunity to make a difference and help drive their performance testing across the busines
Job Source: Head ResourcingHays Specialist Recruitment Limited
Edinburgh
Your new company and role Hays' client is an exciting fintech organisation based in Edinburgh. The team is currently looking for an experienced performance tester to join their established team and contribute to the further development of existing services.The role consists of the following responsibilities: Drive performance testing Design and exe
Job Source: Hays Specialist Recruitment LimitedHead Resourcing
Edinburgh
Head Resourcing are working exclusively with a Fintech company who are looking for a Performance Tester to join the team. In the role you will help lead performance testing across specific development projects and maintenance releases. This is an excellent opportunity to make a difference and help drive their performance testing across the business
Job Source: Head ResourcingGlobal Technology Solutions Ltd
Edinburgh
Job Title: Infrastructure Support Engineer III Contract length: 3-months Day rate: £340 inside ir35 through umbrella Location: Edinburgh *Must be holding SC Clearance* Site hours are: 07:00 - 16:30 Mon-Thurs and 07:00 - 13:30 Fri - hours to be agreed ROLE OVERVIEW: We are looking for customer-focused and enthusiastic 3rd line infrastructure suppo
Job Source: Global Technology Solutions LtdGlobal Technology Solutions Ltd
Edinburgh
Job Title: Infrastructure Support Engineer III Contract length: 3-monthsDay rate: £340 inside ir35 through umbrellaLocation: Edinburgh*Must be holding SC Clearance*Site hours are: 07:00 - 16:30 Mon-Thurs and 07:00 - 13:30 Fri - hours to be agreedROLE OVERVIEW:We are looking for customer-focused and enthusiastic 3rd line infrastructure support engin
Job Source: Global Technology Solutions LtdHead Resourcing
Edinburgh, Scotland, United Kingdom
Head Resourcing are working exclusively with a Fintech company who are looking for a Senior Performance Tester to join the team. In the role you will help lead performance testing across specific development projects and maintenance releases. This is an excellent opportunity to make a difference and help drive their performance testing across the b
Job Source: Head ResourcingHead Resourcing
Edinburgh
Job Description Head Resourcing are working exclusively with a Fintech company who are looking for a Senior Performance Tester to join the team. In the role you will help lead performance testing across specific development projects and maintenance releases. This is an excellent opportunity to make a difference and help drive their performance t
Job Source: Head ResourcingEdinburgh
Role overview
Based at our Telephone Operations hub in Edinburgh, the Performance & Engagement Support Specialist works closely with the Performance & Engagement Manager to support them with the day to day needs of our interviewing pool.
In addition, they will be expected to collaborate with and foster productive relationships with colleagues across the wider contact centre.
What will I be doing?
Key responsibilities will include:
Being a multiskilled individual who will become an expert in supporting interviewers progress as they develop in their roles.
Day to day administrative support utilising tools relating to the interviewer pool
Active engagement with all areas of work carried out within the Edinburgh operations hub
Work to build a respectful and collaborative relationship with the casual workforce
Help identify opportunities for further improvements in work processes and structure with particular focus on interviewer onboarding and how it impacts the unit as a whole
Work with the team to systemically improve the standard of interviewers in our panel
Strive to become an advocate of our team across the wider UK Operations team with the Service Lines and Ipsos Operations colleagues abroad
What do I need to bring with me? -
Administrative experience
Ability to learn and be open minded about self-development and critique
Outstanding interpersonal skills, written & verbal communication and organisation skills
Excellent team player able to flex their style to cope with the many different work groups
Strong analytical and problem-solving skills
Attention to detail in all areas of work
Ability to work under pressure and remain positive through adversity
Ability to create an inspiring team environment with an open communication culture
Ability to set clear goals and objectives
Excellent Computer Software skills
Passion for learning and development
What is in it for me?
Ipsos UK offer an attractive basic salary and a rewards package including 25 days annual leave, a pension scheme and a great range of flexible benefits to suit your personal needs. For roles at Research Manager level and above we also offer private healthcare.
In addition to this we have a fantastic Learning & Development offer delivered through a mix of face to face, online or on-demand.
We realise you may have commitments outside of work and will consider flexible working applications - please highlight what you are looking for when you make your application.
Ipsos is committed to equality, treating people fairly, promoting a positive and inclusive working environment and ensuring we have diversity of people and views. We also recognise that this is important for our business success - a more diverse workforce will enable us to better reflect and understand the world we research and ultimately deliver better research and insight to our clients.
Performance & Engagement Support Specialist - Operations jobs in Edinburgh
ⓘ There was an unexpected error processing your request.
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