Service Coordinator
Sheffield
£ 22500 - 25000/annum
Service Coordinator
An excellent opportunity has arisen to join a thriving Sheffield based manufacturing company in a key Service Coordinator role planning the day-to-day activities and schedules of the Service and Installation Engineers.
Joining a friendly team within a highly successful and long standing business, the role comes with great benefits and working hours!
The role will involve interacting with customers, engineers, and other internal departments daily therefore you will need to deliver a first-class approach and service whilst working in a fast-paced environment!
Key Duties:
Schedule contract services, breakdowns, and installations of machines
Spares order entry and invoicing.
Provide quotes for parts and labour.
Update the CRM system and quote database
Monitor and processes where needed van stocks, sales orders and replenishment orders.
Preparing and sending new and renewal service contract quotes.
Proactively contacting historical and lapsed contract clients
Telephone answering/call handling.
Emailing out pre visit confirmation sheetsBenefits:
25 days holiday (increasing with service to 27) plus statutory holidays
Onsite parking
EAP System
Annual Profit related Bonus
Pension SchemePrevious experience in a similar administrative role within a Manufacturing or Engineering company is preferred due to the technical knowledge required when liaising with customers and engineers and for ordering correct parts.
This is a full time, per...