AV Installation Engineers - Team Lead
Birmingham
Job Description We are currently looking for enthusiastic, energised AV Installation Engineer - Team Lead who enjoy providing quality solutions. Reporting to our AV Project Engineer, you and your colleagues will bring our customers’ vision to life, delivering first-class installation services. You will develop best fit AV Installation within gyms, state of the art sport facilities, high end retail stores and luxury leisure and hospitality conference centres.
Responsibilities
Day-to-day delivery of full installation of AV, lighting, and automation technologies
Attending customer premises to establish reported fault and a prompt restore service
Ensuring accurate completion and return of AV asset documents upon installation sign off and Field Service records and paperwork for customer service visits
Proactively building close working relationships with your team and customers enabling best service
Identify potential improvements and feed back to customer and sales
Timely and accurate reporting and feedback of installation and service work to appropriate parties
Conducting site surveys, ensuring every aspect of the survey is recorded and reported back to sales
Maintaining standards of technical excellence within the department
Requirements
Have significant experience within an AV Installation Engineer role
Proven ability to fault find
Hold effective communication skills, both written and verbal, with the ability to read and understand AV system schematics
Be computer literate and happy to use a range of apps and software tools
Be prepared and able to travel to client sites, including Europe
Have a flexible approach to working hours, and at times work under pressure to tight timescales
ECS -Electrotechnical Certification Scheme or equivalent
Understand IP networks
A clean UK driving license
Knowledge of health and safety