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TRIA
London Area, United Kingdom
Technical Support Engineer Up to 35k Central London A specialist technology company is on the market for an ambitious 2nd Line / Mac Support Engineer for their growing team. This is an exciting opportunity to work with a diverse clientele, from Non-Profits to Public Sector organisations and international clients. This person will be responsible f
Job Source: TRIAJumptech
united kingdom
Technical Support Engineer (German Speaking) £30,000 - 35,000 Remote (UK based) We are an award-winning and rapidly growing B2B SaaS company, innovating in the clean tech & electric vehicle (EV) sector. We are working with leading global brands to accelerate the adoption of EVs and other low carbon technologies, and having fun whilst we do it! Ou
Job Source: JumptechDALI Alliance
united kingdom
Please read carefully the requirements before you apply Responsibilities Provide tech support to members for DALI-2, D4i and DALI+ lighting controls Creation and Delivery of training or other technical materials Assist local event and training delivery, e.g. trade shows, demos, workshops, other events Liaison with local industry technical committe
Job Source: DALI AllianceESP Utilities Group Ltd
Leatherhead, England, United Kingdom
Technical Support Engineer Our IT systems are an essential supporting service for the wider business that the Head of IT is responsible for delivering with the support of the IT Systems Engineer, IT Network Administrator and Dynamics Analyst. Core services are being moved to Microsoft’s Cloud alongside a Change programme of Digital Transformation
Job Source: ESP Utilities Group LtdDavanti Recruitment
Watford
Senior Technical Support Engineer Location: Watford, Herts Salary: £48,000 The role We are looking for a Senior Technical Support Engineer with a background in working for MSP’s and real-world project deployments and experience with Microsoft 365 and Azure. You will be : * Comfortable working in a dynamic environment, managing multiple projec
Job Source: Davanti RecruitmentRFA
London, England, United Kingdom
The Onsite Technical Support Engineer provides technical assistance to computer system users. Responsibilities include answering questions or resolving computer problems for Clients in person, via telephone, or from remote location as well as providing assistance concerning the use of computer hardware and software, printer installations, word proc
Job Source: RFAeSift Ltd
Dartford
Our client the UK’s leading designer, manufacturer, and installer of bespoke physical security products are looking for a Technical Support Advisor/Engineer to join them on a full time permanent basis. We would like to clarify that this role does not entail any IT-related duties. Additionally, it is important to note that this position is not fi
Job Source: eSift LtdWR HVAC | MEP
England, United Kingdom
Technical Support Engineer Technical Support Engineer required for a global leader of HVAC solutions. This is an exciting role that will lead to Technical Support Manager, Technical Manager, Technical Sales or similar within the business. This is suitable for a Mechanical Engineer with knowledge of commercial or industrial heating systems Packag
Job Source: WR HVAC | MEPgreater london, england, United Kingdom
Genetec - Protect the everyday
We are a global Canadian company with a broad solutions portfolio encompassing security , intelligence, and operations. We serve customers within a wide range of industries, including transportation, education , and government. At Genetec, we embrace open communication , creativity , and continuous learning to allow everyone to flourish in their own unique career paths.
Our network, of over 2000 people globally, is made up of diverse individuals who are passionate about their work and open to trying new ideas. We prioritize the success and well-being of our employees, proven by our 2022 Internal Engagement Survey results of 4.4/5 .
Discover Genetec's work environment and lively culture in this video - https://www.youtube.com/watch?v=EupvfTWhRww.
The Team
We are a community of Technical Support engineers committed to satisfying customer needs throughout the EMEA region – a scope encompassing 15+ countries. You will collaborate closely with your colleagues across Sales, R&D, Professional Services, etc., to help provide excellent service to our customers and support our relationships throughout the region.
What your day will look like:
Understand Genetec's service contract levels
Respond and ensure timely resolution of customer technical issues
Represent the image of our company and build trust with customers
Perform occasional on-site technical services
Write technical documents and articles on recurring incidents
Escalate customer issues through the appropriate channels
About you
*We invite you to apply even if you happen not to meet every requirement. We provide training and support to help you reach your full potential within this role*
Degree in Computer Science, Electronics, or equivalent experience
Capability to analyze, troubleshoot, and make decisions on a course of action
Ability to collaborate and foster communication internally
Ability to cultivate and maintain customer relationships
Flexible and adaptable mindset in problem-solving situations
Professional working level in English
Knowledge of additional language is considered a major asset
Technical Expertise
Prior Technical Support or Customer Service experience preferred
Familiarity with Windows operating systems and their key components
Experience with configuration and troubleshooting of network equipment (switches, routers)
Knowledge of networking principles, protocols, and storage solutions
Familiarity with server virtualization and customer/server architecture
Even better if you have these assets
Video surveillance (CCTV, CCTV, IP cameras and encoders, arrays, DVRs, etc.)
License plate recognition
Access control (reader, UTL, wiring, etc.)
Knowledge of C#, Visual Basic, VBScript, PowerShell or other similar programming languages.
Knowledge of Microsoft SQL Server.
Genetec is an equal opportunity employer, we strive for diversity and inclusion through our recruitment approach as well as the training and professional development we provide. We partner with external associations and implement internal initiatives to provide a welcoming work environment for employees from all backgrounds.
4.5/5 agreed in our 2022 Internal Engagement “ People of all ages, gender identity, races, sexual orientations, physical or mental ability, ethnicity, and perspective are valued here.”
To learn more about us: https://www.genetec.com/
Technical Support Engineer jobs in greater london, england, United Kingdom
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