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Care UK
Wantage
Welcome to Charlton Lodge, a new luxury Care Home located in the historical market town of Wantage opening in Autumn 2024.Charlton Lodge is the latest care home to form part of the Care UK family which in 2023, won large residential care provider of the year. If you would like to work for a multi award winning care provider who supports its manager
Job Source: Care UKReaction Engines
Abingdon-on-Thames, England, United Kingdom
An exciting opportunity has arisen for an enthusiastic and experienced Head of Commercial to lead Reaction Engines’ Commercial function at a time of business growth. The Head of Commercial will play a crucial role in leading Commercial support to the development and execution of exciting business opportunities relating to our unique heat exchanger
Job Source: Reaction EnginesOxford Product Design Ltd
Harwell, England, United Kingdom
HEAD OF CONSUMER Full Time. Based: Harwell with the opportunity for flexible home working 1-2 days a week. JOB PURPOSE To drive category-specific project planning and delivery at OPD, while actively contributing to business development and strategic growth within the Consumer sector. This role involves leading teams to deliver exceptional client
Job Source: Oxford Product Design LtdRestore
Wallingford
Head of Sales - South Central Business Unit: Restore Harrow Green Location: Wallingford Contract Type: Permanent - Full Time Hours: 37.5 Salary: Competitive Restore Harrow Green is the UK’s leading commercial relocation company. The Bid Manager is responsible for managing an opportunity from opportunity qualification through to contract award, incl
Job Source: RestoreForsyth Barnes
oxfordshire, england, United Kingdom
Title: Head of Brand Location: Oxfordshire Salary: £100,000 - £120,000 Contact: - [email protected] / 0203 857 9200 Brief Overview: A brilliant opportunity for a Head of Brand to join an exciting Motorsport team. The successful Head of Brand will take the reins, spearhead the evolution of the brand and take the team to the next leve
Job Source: Forsyth BarnesSodexo
Burford, ENG, United Kingdom
As a Head Chef at Sodexo in RAF Brize Norton, Carterton, your culinary expertise and leadership excellence will manage an entire food and beverage production. You'll be providing this service for our armed forces personnel, improving their quality of life every day! Join Sodexo and be part of something greater. You belong in a team where you can ac
Job Source: SodexoLegals 4 Lawyers
Aylesbury
THE ROLE: PRIVATE CLIENT SOLICITOR/LAWYER PQE NQ-2YRS LOCATION: AYLESBURY JOB REF NO: L4L1048 Our clients have an opportunity for a Private Client Solicitor/Lawyer to join a friendly and supportive team full-time within their busy Private Client Dept. Ideally the successful candidate will be NQ 2 years PQE. You will be working with a team of
Job Source: Legals 4 LawyersBrook Street UK
Oxford
?? Exciting Opportunity Alert! ?? Our award-winning Estate Agency client has an office in East Oxford and they're looking to expand their team with a Sales Client Manager. If you're driven by success and crave recognition for your hard work, this is your chance to be part of something truly remarkable. Our client takes pride in their business and h
Job Source: Brook Street UKOxford
This is an incredible opportunity for someone to make a real difference to peoples’ lives and qualities of life and provide them with a brighter, happier future.
The successful candidate will be responsible for the operational delivery of the charity’s varied programme, to include therapeutic counselling and social inclusion. They will manage and lead the service areas to ensure the services are delivered to a high standard according to company’s ethos and in accordance with policy and procedure, whilst also identifying and responding effectively to new service delivery opportunities.
Key Responsibilities
Leadership & Management
Lead with Impact: Provide strategic and operational leadership to ensure the delivery of high-quality, client-centred services. Uphold policies, legislation, and best practices in a safe, effective, and caring environment. This includes adherence to HR, financial, data protection, and health & safety protocols.
Empower and Champion: Lead the Client Services team, fostering accountability for service delivery and adherence to organisational standards, behaviours, and values. Motivate your team by modelling positive behaviours.
Manage with Expertise: Effectively manage high-level risks, including reputational and safeguarding concerns. Ensure all clients receive a welcoming and responsive service, tailored to their needs and the organisation’s remit, to include complex case decisions.
Collaborate for Success: Work closely with other staff to ensure a collaborative and integrated approach. Stay abreast of current trends in professional practice, legislation, and government guidance.
Represent and Advocate: Represent the CEO and organisation at meetings, championing the organisation's mission. Participate in strategic initiatives and drive change management programs.
Actively seek feedback from service users to continuously improve service quality.
Promote Diversity and Inclusion: Champion and exemplify the Diversity and Equal Opportunities Policy.
Service Delivery
Deliver Impact: Ensure the effective delivery of existing client-facing services, meeting the needs and hearing the voices of vulnerable clientele.
Drive Innovation: Implement new initiatives aligned with business growth and sustainability goals.
Focus on Value: Achieve value for money while ensuring service development and delivery are driven by the needs of individuals.
Empower Your Team: Manage staff, budgets, and resources creatively to optimise service delivery.
Set Clear Goals: Set performance targets and standards, monitoring individual and team performance.
Budget & Staff Management
Financial Acumen: Oversee budget authorisation under agreed cost centre, monitoring, adhering to financial processes.
Maximise Efficiency: Drive continuous improvement by identifying cost savings and maximising benefits.
Invest in People: Support your team with financial management guidance and support.
Develop Your Team: Foster staff development, training and career progression to build effective teams.
Marketing: Maximise service use to an increasing number of clients
Promote Effectively: Positively represent the company and its services to external audiences, including funders and partners.
Raise Awareness: Champion the organisation’s public profile and advocate for the issues facing vulnerable individuals.
Secure Resources: Deliver presentations/training to raise awareness and secure funding for company's goals.
Safeguarding
To act as Safeguarding Lead: Support staff with client safeguarding issues.
Protect Vulnerable Clients: Ensure staff adhere to safeguarding procedures, collaborating with
safeguarding bodies to protect clients and the community.
Implement Safe Practices: Lead the implementation of safeguarding policies and procedures,
managing staff through the process.
Miscellaneous
Continuous Development: Continuously develop your knowledge and professional skills.
Please note an enhanced DBS check will be carried out.
Subject Matter Expertise: Maintain a strong understanding of issues affecting vulnerable individuals, including mental health concerns.
Adaptability: Be prepared to undertake additional duties commensurate with the role
INDH
Head of Client Services jobs in Oxford
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