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Red Recruitment is recruiting a 2nd Line Technical Analyst to join our client an IT specialist, who delivers Managed IT Support and Services to businesses. This role offers an exciting opportunity for an experienced individual to join the growing team.
The salary for this position is £28,000 - £35,000 per annum and is in North Bristol.
Benefits and
2ND LINE IT SUPPORT ANALYST SALARY - £30,000 TO £35,000 + EXCELLENT BENEFITS PACKAGE LOCATION - SCUNTHORPE / HULL / PETERBOROUGH
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InfraView - Specialist Cloud & IT Infrastructure Technology Recruitment
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2nd Line Engineer – Azure, M365, AVD – Hybrid/Bristol - £27,000 - £32,000
My client is a superb solutions and Services provider. They’re in fast-growth mode after successful startup and a massive part of that is their amazing Managed Services team which excel in every department.
The business put their people first which transmits through to their
Job DescriptionSecond Line Engineer | Bristol | £30,000 – £35,000 Peaple Talent has partnered with a growing technology company to recruit for a 2nd Line Engineer.This is an exciting role to join a growing, culture-led company where you will be responsible for providing technical end-user support, troubleshooting, and customer service to clients.Th
2nd Line Engineers, have you considered a career in Defence? This is an area that can offer you variety, strong team work, an environment that is challenging and refreshing and opportunities to climb that career ladder!
If you have 1st Line experience and are stuck waiting for an opportunity to move on, then come here! We will appreciate you.
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Job Title: 2nd Line IT Engineer Location: Trafford, Manchester Work Structure: Hybrid Salary: £27,000 - £33,000 DOE
Our client, a global supplier of branded merchandise who work with some of the most well-known brands are looking for an enthusiastic, driven 2nd Line Support Engineer to join their IT department.
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Job Source: In Technology Group Limited
2nd Line Analyst
Exeter
Job DescriptionWho we AreEstablished in 2000, Modern Networks provides information and communications technology solutions and support to businesses nationwide. We take time to understand and anticipate the challenges facing our customers today. We partner with technology vendors including HP, Cisco, NetApp, Microsoft, and VMWare to deliver market leading technology solutions which enable organisations to increase their business efficiency, improve customer service and reduce business costs.What you'll be doingReporting to the 2nd Line Team Manager, you'll form part of a growing team that works closely with customers to ensure their ICT Infrastructure operates at the optimum capacity and with minimum disruption to service.Whilst this role will involve attending customer site (3-4 pre-arranged visits / week) , we work from our offices in Exeter Tues - Thursday, and from home on Monday's and Fridays. The majority of our customers are located in Devon, but there will be occasional visits required to surrounding counties (Cornwall / Somerset / Dorset).Tasks will include:Providing a technical escalation point for 1st line team members and ensuring technical escalations to 3rd Line are informative and precise.Customer site visits (PC Installs / switch installs / internet line switch overs / new printers etc)Responding to escalated, complex and high impact issues within SLA.Assist in ensuring due diligence is given to security and backup procedures, associated hardware/software, data, and Information systems.Creating knowledge articles for peer use and knowledge transferProvide training where necessary to all team members.Identifying inefficiencies, recommend improvements to support continuous service improvement standards and assist with their implementationWhat we're looking forExperience in an ITIL Service Desk.Strong understanding of core systems including O365, Azure, Domain administrationUnderstanding of LAN (Local Area Network) and WAN (Wide Area Network) technologies including, basic switching and routing, TCP/IP, DHCP, DNS, IP Addressing, VPN, Wireless, etc.What you’ll get from us Great prospects - once you’ve got to grips with our systems and processes, you’ll have the opportunity to progress with us.Knowledgeable, high-achieving, experienced and fun colleaguesA career with room for your personal life in a work environment where everyone knows the value of a healthy work-life-balanceCommitment to Diversity and Inclusion - we hire great people from a wide variety of backgrounds, not just because it’s the right thing to do, but because it makes us better.