ⓘ There was an unexpected error processing your request.
Please refresh the page and try again.
If the problem persists, please contact us with your issue.
You can always manage your preferences and update your interests to ensure you receive the most relevant opportunities.
Get ready to discover your next great opportunity.
The Portfolio Group
Manchester
Join a rapidly growing consultancy group with a passion for providing world-class care to all clients worldwide! As a Client Care Specialist, your role is to deliver exceptional customer service and provide support to our expanding client base. You'll be the first point of contact for our clients and ensure their issues and concerns are resolved qu
Job Source: The Portfolio GroupAdecco
Brough
Job Title: Sales Account Manager Location: East Yorkshire Remuneration: - Yearly salary: £28,000 to £32,000 Full Time working pattern Contract Details: Initial Contract role leading to Permanent Responsibilities: Develop and maintain strong relationships with clients in the food manufacturing industry. Achieve new business wins and manage exist
Job Source: AdeccoPage Group
Manchester
A highly motivated and organised Customer Account Manager is needed to join a thriving financial services team in Manchester. The role is centred on maintaining customer relations, handling accounts, and ensuring high levels of customer satisfaction. Client Details Our client is a well-established company in the financial services sector, boasting
Job Source: Page GroupBowmay Consulting Ltd
Manchester
Do you currenty work in the Freight/Logisics sector? Are you a strong communicator who enjoys building strong customer relationships? Is it a company who can offer guaranteed progression that you're looking for in your next move? Partnering with this highly reputable freight forwarder who has a global presence, we're looking to find a superstar to
Job Source: Bowmay Consulting LtdRotork
Bath
Job DescriptionJob DescriptionThis role is the primary contact between the company and its customer base, and acts as the main reception and processing point for the majority of sales orders received at Bath. The combination of these functions not only underpins the perceived level of customer service but also provides the prime input for the Opera
Job Source: RotorkIndie Recruitment Ltd
exeter
Exciting opportunity for an experienced Customer Account Manager to join a reputable and growing company in Devon. You will be working closely with the Project Team Manager and the Area Sales team to ensure that all customers receive world class service, project management and support. You will be responsible for the customers journey from enquire
Job Source: Indie Recruitment LtdAcorn by Synergie
Ruislip
Acorn by Syergie is actively looking for a Customer Account Manager with no experience needed, if you have come from retail, hospitality, sales or customer service, we want to hear from you! Joining a bubbly, successful team in Ruislip you'll receive full training and a chance to gain an on-the-job degree worth up to £5,000. You will be provided wi
Job Source: Acorn by Synergiecatherinewhyterecruitment
Manchester
CUSTOMER ACCOUNT MANAGER - £25000 - £28000 - depending on exp - Manchester We are looking for a candidate that has extensive customer liaison experience - NO cold calling and are not expected to search for new customers. YOU will be part of a great inclusive team that offers development opportunities. Description - responsible for managing and mai
Job Source: catherinewhyterecruitmentManchester
Customer Service Account Manager
Manchester City Centre
£25,000
We are expanding our Customer Service team due to continued growth. Working with the Onboarding team you will be an Account Manager for new Businesses to the Service! Acting as a first point of contact for your allocated clients, this is not your normal high volume, inbound customer service role. You will be responsible for dealing with any issues, general queries and technical questions they may have for the first 30 days of their contract. You will be keeping in regular contact via inbound, outbound and Teams providing a world class experience for our business owners. This a very varied, fast paced role within a small, friendly, supportive team!
Main Responsibilities
Provide an excellent customer service to our new and existing BrightHR clients
Carry out pro-active implementation calls to new clients to welcome them to the service and provide them with an overview of the system and assist with the set-up of their account
Continue to account manage each on-boarded client during the first 30 days of their service agreement, keeping an accurate record of discussions with each client on Salesforce
Contribute to BrightHR's business goal of migrating all HRonline users to BrightHR
Take ownership of any Service Issues raised by the client, keeping an accurate account of the client's concerns on the relevant CRM system
Conduct demonstrations of BrightHR by webinar for prospect clients and those wishing to migrate from HRonline
Ensure all Service Level Agreements are adhered to at all times
Meet and exceed all Key Performance Indicators
Contribute to team targets, paying particular attention to customer experience and feedback
Skills and Experience
Customer service experience is essential
The ideal candidate will have experience of working in an out-bound, telephone based role
Must have excellent listening skills and be able to communicate with clients and users of varying technical ability
The ability to work in a fast paced environment
Able to adapt to change
Can take responsibility of own product knowledge
Able to communicate at different levels throughout the business
Benefits
25 days' holiday, plus bank holidays.
Day off on your birthday.
Perkbox discounts.
Holidays increase after 2 and 5 years' service.
Pension Plan and Life Insurance.
Access to Employee Assistance Programme.
Profit Share Scheme.
INDMANJ
Customer Service Account Manager jobs in Manchester
ⓘ There was an unexpected error processing your request.
Please refresh the page and try again.
If the problem persists, please contact us with your issue.
You can always manage your preferences and update your interests to ensure you receive the most relevant opportunities.
Get ready to discover your next great opportunity.