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Talent Sure Recruitment Limited
Cubitt Town
Japanese Speaking Airline Customer Care Advisor Salary: £26,000 per annum Location: Canary Wharf, London (Hybrid working after training) Shifts: Monday - Friday (8-hour shifts) - Night Shift - Midnight - 9.00am Contract: Full Time, Permanent Our client is collaborating closely with an international airline to assist them with bookings and cust
Job Source: Talent Sure Recruitment LimitedTalent Sure Recruitment Limited
London
Japanese Speaking Airline Customer Care Advisor Salary: £26,000 per annum Location: Canary Wharf, London (Hybrid working after training) Shifts: Monday - Friday (8-hour shifts) - Night Shift - Midnight - 9.00am Contract: Full Time, Permanent Our client is collaborating closely with an international airline to assist them with bookings and cust
Job Source: Talent Sure Recruitment LimitedSOUTH WEST RECRUITMENT
East London
Main Purpose of Role We are looking for a permanent Japanese and English speaking Airline Customer Care Adviser who is energetic, has great attention to detail and passionate about helping customers, to join our dynamic team and represent a strong global airline brand. As an Airline Customer Care Adviser you will have a vitally important role - boo
Job Source: SOUTH WEST RECRUITMENTSouth West Recruitment Ltd
London
Main Purpose of Role We are looking for a permanent Japanese and English speaking Airline Customer Care Adviser who is energetic, has great attention to detail and passionate about helping customers, to join our dynamic team and represent a strong global airline brand. As an Airline Customer Care Adviser you will have a vitally important role - boo
Job Source: South West Recruitment LtdSouth West Recruitment
Cubitt Town
Main Purpose of Role We are looking for a permanent Japanese and English speaking Airline Customer Care Adviser who is energetic, has great attention to detail and passionate about helping customers, to join our dynamic team and represent a strong global airline brand. As an Airline Customer Care Adviser you will have a vitally important role - b
Job Source: South West RecruitmentTalent Sure Recruitment Limited
London
German Speaking Airline Customer Care Advisor Salary: £26,000 per annum Location: Canary Wharf, London Hours: 40 paid hours per week Shifts: Monday - Friday (8-hour shifts) between 7.00am - 6.00pm Contract: Full Time, Permanent Our client is collaborating closely with an international airline to assist them with bookings and customer enquirie
Job Source: Talent Sure Recruitment LimitedThe Recruitment Co
London
Job Title: Customer Care Adviser - GERMAN SPEAKING Salary: £26,000 Location: Canary Wharf, London Hours : 40 paid hours per week. Shifts: Monday - Friday (8 hour shifts) Anytime between 07:00am -6:00pm Main Purpose of Role We are looking for an Airline Customer Care Adviser who is energetic, has great attention to detail and passionate about he
Job Source: The Recruitment CoThe Recruitment Co
City of London, London
Job Title: Customer Care Adviser - GERMAN SPEAKING Salary: £26,000 Location: Canary Wharf, London Hours: 40 paid hours per week. Shifts: Monday - Friday (8 hour shifts) Anytime between 07:00am -6:00pm Main Purpose of Role We are looking for an Airline Customer Care Adviser who is energetic, has great attention to detail and passionate about helpi
Job Source: The Recruitment CoLondon
Japanese Speaking Airline Customer Care Advisor
Salary: £26,000 per annum
Location: Canary Wharf, London (Hybrid working after training)
Shifts: Monday - Friday (8-hour shifts) - Night Shift - Midnight - 9.00am
Contract: Full Time, Permanent
Our client is collaborating closely with an international airline to assist them with bookings and customer enquiries and are looking for enthusiastic and passionate customer service professionals to join their team.
As an Airline Customer Care Advisor, you will play a crucial role in booking and modifying flights for customers, managing baggage, processing claims, and addressing various inquiries. Additionally, you will be instrumental in assisting customers who have missed their flights or experienced cancellations.
Your responsibilities will encompass handling incoming calls and emails, as well as making outbound calls, addressing a wide range of airline customer queries. If you possess flexibility, a positive attitude, keen attention to detail, and prior experience in the airline or travel industry, this role may be a perfect fit for you.
Main Responsibilities:
Assist customers in resolving issues accurately and efficiently.
Respond promptly to customer queries via email or phone, delivering a friendly and professional service.
Provide comprehensive airline customer service, covering changes, cancellations, lost baggage, complaints, claims, and other inquiries.
Demonstrate a high level of accuracy and proficiency in using systems, including Amadeus GDS and Salesforce, for data entry.
Contribute to the development and enhancement of processes and operational procedures.
Troubleshoot with customers to address concerns effectively.
Perform various administrative tasks as required.
Skills Requirements:
Japanese written and verbal communication essential
Proven Amadeus GDS experience
Airline or travel experience
Experience of working in a fast paced Customer Care environment whilst maintaining a high level of attention to detail
An effective team player with a "can-do" attitude
Passionate about providing great customer care with a friendly personality
A confident and professional telephone manner
Self-motivated, proactive and able to work on your own initiative
In return for your hard work and commitment, our clients offers fantastic benefits, including:
Fun and sociable team environment working culture
Competitive Pension Scheme
Life Insurance
Eye test vouchers and discounts
Discounted corporate gym membership
Involvement with local charities and fundraising days
Campaign specific benefits including discounts, incentives and prizes
Apprenticeship qualifications and career flight path schemes
Recognition and reward schemes with Love to Shop Voucher rewards
Cycle to work scheme
Tech scheme
Email Alert for JAPANESE SPEAKING AIRLINE CUSTOMER SERVICE ADVISOR jobs in London
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