Hotel Manager
Ludlow
Hotel Manager
Exciting things are happening at Crest Hotels, due to an internal promotion we now have a great opportunity for a passionate guest centric Hotel Manager to join Crest Hotels as the Hotel Manager of our iconic Feathers Hotel in Ludlow.
The stunning Feathers Hotel has 42 beautiful bedrooms and is situated in the town of Ludlow, there has been an extensive refurbishment to a high spec whilst maintaining the character of the Jacobean building. Our most recent celebration for the Feathers has been the awarding of a Rosette to our restaurant, the team are already paving the way to achieve our second Rosette! We also recently launched We Proudly Serve in our tea room!
Our Hotel Manager will lead the business to deliver solid financial results while engaging our guests and team. Being guest centric is key with experience of P&L & H&S, you will be the leader of the business. The role is an operational role with around 40% of time focused on admin and 60% on the floor.
Our Hotel Manager will have passion and commitment to quality by investing in the team and ensuring quality training is delivered alongside the team of HODs, have the willingness to create a welcoming environment and provide guests with a memorable stay that makes them want to visit again and again. We are at the heart of the community and our Hotel Manager will be a community player who builds relationships.
Our aim is to empower Hotel Managers to own their properties and drive progression, building upon the success of The Feathers. With the future aspirations for The Feathers, it would be advantageous for our Hotel Manager to have experience of boutique restaurants and WSET.
This is an ideal role for an existing Hotel Manager or strong Operations Manager with a strong Food & Beverage background, boutique hotel experience and a passion for people and hospitality.
We are committed to ensuring that our new Hotel Manager has a smooth transition and a warm welcome, to assist this we can provide live-in accommodation for up to 6 weeks. This supports opportunity for relocation and familiarisation as you start your Crest career.
Benefits:
Benefits as a Hotel Manager
Discounted accommodation (£30 per room per night) in other hotels within crest the group
50% off Food & Beverage in other Hotels within the Crest group
Meal on Duty
Training in house
Company events (BBQ / Christmas Party)
Long service award
Refer a friend to work bonus
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