Lounge Waiter
North West London
THE ROLE
As a Waiter of The Lounge restaurant, you will be responsible for creating and delivering an exceptional experience for our guests. Your tasks as Waiter will include but will not be limited to:
To provide a genuine, attentive, and friendly service to our guests in order to reflect the Nobu standards.
Make sure all service prep is ready in advance; including table set-up, cutlery, napkins, salt and pepper filled, etc.
To be aware of any VIP guests dining with us during your shift and ensure their experience is tailored appropriately
Anticipates guests needs and provide them with a personalised, crafted experience.
To feel empowered to make a decision that will enhance the guest experience or defuse any complaints which may arise.
Communicate effectively with the kitchen team at all times.
To be an ambassador for Nobu as well as someone who embodies our values and philosophies.
BENEFITS OF JOINING OUR TEAM
£1000 Refer a Friend Scheme
2 Hotel-wide social events a year including Employee Awards night
Discounted overnight stays across Nobu properties worldwide
Discounted Gym Membership via the app Hussle
Discounted Pilates classes and Wellness treatments
Opportunities to progress within our hotel and the wider portfolio
Access to a suite of innovative and varied learning and project opportunities
Exciting wellness and volunteering opportunities
Up to 33 holiday days accrued through length of serivce
Mental Health first aiders within the team
Life Assurance Scheme
Cycle to Work Scheme
Discounts off all food and beverage
Free meals whilst on duty
EXPERIENCE
Minimum 1 year experience in a Waiter or Waitress role.
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