Customer Support Agent with German
St. Neots
Do you speak German and English? Why not use these skills to get some international experience in a lovely English town? This position is perfect for fresh graduates as well as experienced professionals who are looking for a new experience.
You will work in a multicultural environment, enjoy great company benefits and avoid the hustle and bustle (and high cost of living) of a big city. What if you feel tired of the small town? A university city of Cambridge is 20 km away and the train will take you to the centre of London in less than an hour.
Remote work from anywhere in the UK is possible provided you can come to the office at least four times a month.
Responsibilities:
Provide assistance to company associates who will reach out to you via phone and email.
Resolve queries on a wide variety of complex topics and process orders and changes.
Resolve and process customer orders and queries
Take prompt and appropriate action for the customers
Assist new customers with their enquires and setting up accounts
Process and complete administration of payments
We are looking for:
English, and German at least C1 (near-native) level.
Great communication skills
Willingness to learn new things
Candidates who are currently based in the UK and are eligible to work in the UK or who hold UK passport
This roles come with:
Motivating starting salary of £23,400 gross/year
Relocation support
Regular fruit days
Fun social events
Stay active scheme
Discounted gym membership
Pension contribution
Life assurance
Mental health first aiders
Buy and sell holidays
Mental health support
Rotational shift, no nights, occasional Saturdays.
Looking forward to our cooperation!
Amalie Chuda, REED - MSS