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Fawkes and Reece
Southampton
About Fawkes & Reece Fawkes & Reece is a leading recruitment agency for the construction sector and has a proven track record of supplying both permanent and temporary candidates into some of the UK's best known construction companies. We are looking to recruit a Recruitment Resourcer to work from our Southampton office . As a business, we can prom
Job Source: Fawkes and ReeceFawkes & Reece London
Southampton
About Fawkes & Reece Fawkes & Reece is a leading recruitment agency for the construction sector and has a proven track record of supplying both permanent and temporary candidates into some of the UK's best known construction companies. We are looking to recruit a Recruitment Resourcer to work from our Southampton office . As a business, we can pr
Job Source: Fawkes & Reece LondonRandstad CPE
Gosport
Position: 4 Resource Controllers needed. Location: Gosport, United Kingdom. Pay: £17 an hour Umbrella (NO CIS) Must Have a DBS CHECK. Start Date -Monday 29th of April. About the Company:We are a well-established construction company based in The UK, known for our commitment to quality workmanship and timely project delivery. We are currently seekin
Job Source: Randstad CPERandstad UK Holding
Gosport
Position: 2 Resource Controllers needed. Location: Gosport, United Kingdom. Pay: £17 an hour Umbrella (NO CIS) Must Have a DBS CHECK. Start Date - Monday 29th of April. About the Company: We are a well-established construction company based in The UK, known for our commitment to quality workmanship and timely project delivery. We are currently s
Job Source: Randstad UK HoldingBlueprint Recruitment Solutions
Portsmouth
Senior Recruitment Resourcer Based in Fareham, near Portsmouth About Us Blueprint Recruitment Solutions is a professional recruitment consultancy based on the waterside Cams Hall Estate business park in Fareham, near to Port Solent and Portsmouth. We are one of the UK's top 200 recruitment companies and have an exceptional record with high profile
Job Source: Blueprint Recruitment SolutionsBlueprint Recruitment Solutions
Portsmouth
Senior Recruitment Resourcer Based in Fareham, near Portsmouth About Us Blueprint Recruitment Solutions is a professional recruitment consultancy based on the waterside Cams Hall Estate business park in Fareham, near to Port Solent and Portsmouth. We are one of the UK's top 200 recruitment companies and have an exceptional record with high profi
Job Source: Blueprint Recruitment SolutionsBlueprint Recruitment Solutions
Portsmouth
Recruitment Resourcer A role for an experienced Recruiter Based in Fareham, near Portsmouth About Us Blueprint Recruitment Solutions is a professional recruitment consultancy based on the waterside Cams Hall Estate business park in Fareham, near to Port Solent and Portsmouth. We are one of the UK's top 200 recruitment companies and have an exce
Job Source: Blueprint Recruitment SolutionsAlecto Recruitment
Fareham
Job Title - Recruitment Resourcer Location - Working in our office in Fareham - Hampshire Package - £24,000 - £25,000 + Bonus Contributory Pension 23 Days Holiday + Bank Holidays ( NO WEEKENDS ). Shut down between Christmas and New Year. Constant internal training courses by superb Recruitment Training Providers (Enabling Change, Recruiter Fi
Job Source: Alecto RecruitmentSouthampton
Professional Services Resource ManagerSouthampton - Hybrid. 2-3 day per week onsitePermanent salary £45,000 - £50,000 Role Purpose: Your role as a Professional Services Resource Manager is to work in partnership with our customers and project management office to manage, schedule and deliver professional services to the customer base. The PS Resource Manager is responsible for planning and coordinating the professional service resources needs to function effectively. They will work with multiple teams, from consultants to Managed Services Specialists to the project management office. Qualifications, Experience, Knowledge and Skills: Essential 1. The ability to forecast the resource requirements for the entire department. 2. The Professional Services Resource Manager will often work on multiple projects at once, so it's important to be able to manage their time effectively. To meet deadlines and complete work on time. 3. Excellent communication skills to communicate with clients and other stakeholders for the successful delivery of project-related tasks. 4. Successful proven track record in the delivery of technical projects to customers 5. Minimum of 24 month's work experience in a similar role in a managed service provider environment 6. A demonstrable experience in working with multiple technologies within a Managed Service Provider 7. Excellent computing and technical skills 8. Exceptional coordination and planning skills 9. Be able to acquire new knowledge and skills quickly and apply them to business situations 10. Excellent interpersonal, communication, negotiation, and presentation skills 11. Knowledge and experience of Microsoft-based solutions Desirable 1. Degree-level education or equivalent experience 2. Recognised project management qualification, e.g., PRINCE2, MSP, APMP 3. Demonstrable experience in Service introduction and 'Go to Market' processes 4. Experience in an IT, Cloud or service-related industryResponsibilities: 1. Deliver a high team performance level. Accountable for effective people management to ensure a high level of team morale, timely customer incident management and consistent achievement of operational targets including KPIs, SLA and OLAs. 2. Responsible for managing all direct reports through PDP program and regular 1:1's, identifying training needs, and performance improvements and ensuring all training is completed in line with an individual's PDP. 3. Onboard new resources and provide orientation to company policies and procedures. 4. Monitor resource utilisation and performance levels and take corrective action as necessary. 5. Completing and creating detailed plans for resource management 6. Managing employees to ensure that all workers are using current procedures and equipment. 7. Working with clients to schedule projects, including providing updates throughout the process. 8. Monitoring project revenues, identifying potential cost overruns, and creating contingency plans to prevent spending overruns. 9. Coordinating with the procurement team and partners to schedule deliveries of materials needed for projects. 10. Scheduling the professional services engineers for projects 11. Ensuring that all materials arrive on schedule and are in good condition. 12. Reviewing project plans to ensure that they meet delivery standards and other requirements. 13. Maintaining inventory records of all materials required for projects. 14. Keep up to date with best practices in our key products and suggest and recommend changes to the business and processes to improve the performance of a customer's IT service. 15. Proactively assisting with recommendations and delivery of solutions to its customers maximising customer satisfaction and revenue growth. 16. Keep up to date with best practices in the key service solutions. Suggest and recommend changes to the business and processes to improve the performance of products and Managed Services. "In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full informationGlobal Technology Solutions is acting as an Employment Agency in relation to this vacancy.
Professional Services Resource Manager jobs in Southampton
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