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Fruition IT
Leeds, England, United Kingdom
Job Title : Infrastructure Engineer / Cloud Engineer (O365) Salary: Up to £60,000 + package Location: Hybrid (Can be based out of Leeds or Doncaster) I am currently recruiting for an experienced Infrastructure Engineer / Cloud Engineer with a strong background in Office365 (O365). My client are a stable and growing organisation who are looking t
Job Source: Fruition ITFruition IT
Leeds
Job Description Job Title : Infrastructure Engineer / Cloud Engineer (O365) Salary: Up to £60,000 + package Location: Hybrid (Can be based out of Leeds or Doncaster) I am currently recruiting for an experienced Infrastructure Engineer / Cloud Engineer with a strong background in Office365 (O365). My client are a stable and growing organisati
Job Source: Fruition ITCarrington West
Leeds
Civil Engineer My client are a Civil and Transportation consultancy who are based in Leeds. They are a specialist Practice that operates throughout the UK and the Isle of Man delivering specialised consulting services to the development industry. They are looking to recruit a Civil Engineer to join their existing design team who predominantly desi
Job Source: Carrington WestCircle Recruitment
Huddersfield
Infrastructure Engineer - Huddersfield (Hybrid) 3rd Line Support Technician - 3rd Line - IT - Support - Technician - Service Desk - Analyst - Windows - Servers - VMware - Hyper-V - Azure - Citrix - Networking - Routers - Switches - Firewalls - Exchange - 365 - Office 365 - Infrastructure Engineer Are you an Infrastructure Engineer looking for a new
Job Source: Circle RecruitmentCareers Plus
Brighouse
Job Description 3rd Line Engineer, Brighouse, West Yorkshire Hybrid 4 days in the office 1 at home Normal working hours are 7.5 per day between 8am – 5.30pm 25 days holiday plus bank holidays – increases with service Life Assurance Pension Simply Health Perkbox The client We are working with a specialist IT MSP, they specialise in
Job Source: Careers PlusCarrington West
Leeds
Infrastructure Engineer Our client is a leading Structural and Civil Engineering design consultancy based in Leeds. They have an exciting opportunity for a Civil Design Engineer, with at least 3 years experience, to join their team. For the right candidate, this is an excellent opportunity for career development in a company which sees all its st
Job Source: Carrington WestMiddletons Assured Talent
Leeds, England, United Kingdom
Role - Project Infrastructure Engineer Skills - Azure, Office 365, PowerShelll Location - Hybrid Leeds circa 2 days in office We are seeking a skilled project infrastructure engineer with a strong technical background to join our client's internal IT function. The ideal candidate will work closely with our business stakeholders to plan, develop, a
Job Source: Middletons Assured TalentReed
Leeds
I am currently recruiting for a national organisation based in Leeds who are offering a hugely flexible hybrid working package alongside a salary upto £55-£60kk for a Infrastructure Engineer with a focus on all things cloud to help with multiple projects they have lined up. You will be working as part of the internal infrastructure team which is m
Job Source: ReedBrighouse, England, United Kingdom
3rd Line Engineer, Brighouse, West Yorkshire
Hybrid 4 days in the office 1 at home
Normal working hours are 7.5 per day between 8am – 5.30pm
25 days holiday plus bank holidays – increases with service
Life Assurance
Pension
Simply Health
Perkbox
The client
We are working with a specialist IT MSP, they specialise in delivering IT Support Services to Law Firms across the UK.
Main purpose of the job
Troubleshoot and resolve complicated technical issues that have been escalated to from 1st and 2nd Line Engineers, while providing excellent customer service to clients throughout.
Key Tasks and Responsibilities
Responsible for troubleshooting any technical issues that have been escalated through the helpdesk.
Act as troubleshooting lead for high level technical issues, high priority tickets and MSO’s
Visit client’s sites as and when required
Manage own time effectively and ensure all time spent on client jobs is logged
Ability to report at all levels in the chain of command
See Technical Escalations through from beginning to end
Escalating tickets that need 3rd line resource into 3rd line queue and resolving
Escalating tickets to Ops team in good time where required to ensure satisfactory resolution
Maintaining the 3rd line and escalations queue to resolve issues as quickly as possible
Logging troubleshooting and ticket notes accurately and in good time to ensure everyone has visibility of actions completed
Communicate accurately and within good time both internally and externally
Flag areas of risk / improvement within the firm if identified
Train other members of the team in all things technical
Provide out of hours technical support to clients (typically 1 in 3 weekends)
Personal and Team Responsibilities
Excellent time management and communication skills
Follow the helpdesk process and set an example for other employees
Be approachable – ensure employees feel comfortable to ask for assistance
You should always be thinking long term fixes and not short term.
Excellent troubleshooting and triage skills.
Technical Experience
Must have:
Hands-on experience with Virtualization technologies including the setup and maintenance of Windows VMs (VMWare, Hyper-V)
Cloud technologies and concepts (1. RDS 2. Azure 3. Citrix)
Expert, hands-on networking experience in configuring and maintaining routers, firewalls, and switches
Desktop and application support (Windows 7/10, Microsoft Office and bespoke application troubleshooting)
Administration and setup of Windows Server 2012/2016/2019/2022
Wifi Solutions
Exchange and 365 tenant administration
Desirable:
Hands on experience of storage technologies (SAN)
Printer setup and administration
VOIP Technologies
Automation – PowerShell or other
Azure and Intune configuration and administration
Infrastructure Engineer jobs in Brighouse, England, United Kingdom
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