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Moto Broking Limited
Peterborough
WHY BEMOTO? Are you passionate about helping riders navigate the world of insurance? Look no further! We're a leading motorbike insurance brokerage dedicated to providing top-notch coverage for our clients. As a Sales Representative, you'll be the driving force behind our commitment to customer satisfaction. From guiding clients through policy opt
Job Source: Moto Broking LimitedTPS
Peterborough
TPS Centre Manager Who are TPS? TPS provides independent garages and bodyshops with the high-quality Genuine Parts and products which customers need to ensure they can service and repair Volkswagen Group vehicles. TPS is part of the Volkswagen Group along with Audi, SEAT, ŠKODA, Volkswagen passenger cars and Commercial Vehicles. TPS is a national n
Job Source: TPSTPS
Peterborough
TPS Centre Manager Who are TPS? TPS provides independent garages and bodyshops with the high-quality Genuine Parts and products which customers need to ensure they can service and repair Volkswagen Group vehicles. TPS is part of the Volkswagen Group along with Audi, SEAT, ŠKODA, Volkswagen passenger cars and Commercial Vehicles. TPS is a national
Job Source: TPSTPS
Peterborough
TPS Centre Manager Hit Apply below to send your application for consideration Ensure that your CV is up to date, and that you have read the job specs first. Who are TPS? TPS provides independent garages and bodyshops with the high-quality Genuine Parts and products which customers need to ensure they can service and repair Volkswagen Group vehicle
Job Source: TPSPerfect Placement
Eye
Fast-Fit Assistant Manager Required in Peterborough. Basic Salary up to £32,000, OTE £35,000 Fast-Fit Company Monday – Saturday 08:30 - 17:30 (full set day off in the week). Company BenefitsOur Client one of the fasted growing suppliers of Automotive & tyre fitting services are seeking an Assistant Manager for their expanding site in Peterborough.
Job Source: Perfect PlacementUPPINGHAM SCHOOL
Uppingham
If you possess experience in the leisure industry along with exceptional customer service skills, this is a great opportunity to play a pivotal role in the day-to-day management of Uppingham School Sports Centre. The centre serves both the public, boasting around 1,300 members, and the school community. Praised by Lord Coe as ‘world class’, USSC f
Job Source: UPPINGHAM SCHOOLThe One Group
St. Ives
Distribution Centre & Logistics Manager St Ives, Cambridgeshire Can you take what is good...and make it great? Our client is a hugely recognisable name within the FMCG world across the globe and they pride themselves on being the number 1 brand in their sector. Their products are premium, the marketing & customer service is premium and now it is
Job Source: The One GroupReeson Education
Peterborough
Are you a visionary educational leader with a passion for fostering excellence and making a lasting impact? Reeson Education are seeking an exceptional candidate to join an established independent SEN school as Headteacher, driving forward the commitment to providing a transformative learning experience for pupils in Peterborough. This Peterboroug
Job Source: Reeson EducationPeterborough
Who are Diligenta?
Our vision is to be acknowledged as Best in-class Platform based Life and Pensions Administration Service provider. Customer service is at the heart of everything we do, and our aim is to transform our clients' operations. A business that has been described as 'home' by existing employees, we drive a culture that is founded on positive change and development.
The Opportunity:
Due to internal progression, we are now looking for an experienced team leader to lead a Customer Services team to consistently deliver an excellent service to all customers across all propositions and within agreed standards, delivering and exceeding the Diligenta vision.
Benefits:
31 days including Bank Holidays.
Eligibility for an annual discretionary bonus scheme.
Personal and career development opportunities to progress your aspirations within the company as well as through our global parent company (Tata Consultancy Services).
Access to Perks at Work (an online discounted shopping platform) saving you money on a wide range of goods and services, including your weekly food shop, holidays and electrical goods.
Cycle to Work Scheme & Interest free Season Ticket loans.
A companywide Wellbeing programme, including an Employee Assistance Programme and other benefits/resources to support your mental/physical and financial wellbeing.
A comprehensive set of Moments that Matter policies, such as Carer's Leave, Foster Leave and Retirement Leave.
A contributory company pension scheme where we match your contributions up to 6%, Group Life Assurance ('Death in Service") & Group Income Protection.
Apply to find out about our other benefits.
You'll be:
Planning the use of and optimising the resources of the team to match business objectives, implementing standard processes across and ensuring management information is available for workload to be managed proactively and efficiently within budgets.
Continually reviewing team achievements against objectives, identify variance with measures and be proactive in taking appropriate action to ensure delivery.
Actively managing, coaching and appraising the performance of all team members, resolving performance issues promptly and providing the climate and motivation that encourages all team members to deliver to their full potential.
Planning and organising team member development, as dictated by business needs, so that they perform the job well with appropriate skills, knowledge and competencies.
Proactively reviewing customer environment to focus team members on the process of continuous improvement and implement changes to working practices/processes that will enhance effectiveness and efficiency.
You should apply if you:
Have a minimum of 2 years in a customer service role in a managerial position.
Can display knowledge of financial service products and demands.
Can show evident skills in communication, people management, planning and organising.
Have a good understanding of FCA compliance regulations, to ensure there are no breaches.
Qualifications:
CF1, FA1 and FA2 will need to be acquired within 30 months of appointment.
If you need any help or adjustments for any stage within the recruitment process due to health, disability, or any other reason, please let us know.
Ready to take the next step in your career? Apply today and become part of our innovative team!
Team Manager - Contact Centre jobs in Peterborough
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