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St Elizabeth's Centre
Much Hadham
ROLE : IT SERVICE DESK ANALYST SALARY : up to £25,000 PA ROLE : PERMANENT, 37.5 HOURS PER WEEK LOCATION : MUCH HADHAM, HERTFORDSHIREThis position is full-time on site. We are unable to offer a Hybrid working pattern. About the role We have an exciting opportunity for someone with excellent IT skills and a customer focussed approach to join our f
Job Source: St Elizabeth's CentreJust Recruitment Group
Witham
The Just Recruitment Group are currently recruiting for a Service Desk Controller for their client based in Witham. The Service desk is an incredibly important role within the company as you will be the primary point of contact for the customers and will be responsible for scheduling the engineers' diaries. This is a fast paced role therefore you
Job Source: Just Recruitment GroupWALLACE HIND SELECTION LIMITED
Brentwood
You're an experienced Hire Manager, Senior Hire Controller or Depot Manager looking to develop a hiring team. Based at our growing Plant Hire HQ, you'll shape the department, implement KIP's and mentor the team to be the very best they can be. We're ambitious and growing very quickly so if you're looking to develop your team and your own career, th
Job Source: WALLACE HIND SELECTION LIMITEDWallace Hind Selection
Grays
You're an experienced Hire Manager, Senior Hire Controller or Depot Manager looking to develop a hiring team. Based at our growing Plant Hire HQ, you'll shape the department, implement KIP's and mentor the team to be the very best they can be. We're ambitious and growing very quickly so if you're looking to develop your team and your own career, t
Job Source: Wallace Hind SelectionWallace Hind Selection
Brentwood
You're an experienced Hire Manager, Senior Hire Controller or Depot Manager looking to develop a hiring team. Based at our growing Plant Hire HQ, you'll shape the department, implement KIP's and mentor the team to be the very best they can be. We're ambitious and growing very quickly so if you're looking to develop your team and your own career, t
Job Source: Wallace Hind SelectionWallace Hind Selection
Epping
You're an experienced Hire Manager, Senior Hire Controller or Depot Manager looking to develop a hiring team. Based at our growing Plant Hire HQ, you'll shape the department, implement KIP's and mentor the team to be the very best they can be. We're ambitious and growing very quickly so if you're looking to develop your team and your own career, t
Job Source: Wallace Hind SelectionThe Forward Trust
Chelmsford
Services Manager Probation Services Job Type : Full Time, Permanent Location: Bedfordshire, Cambridgeshire, Essex and Norfolk Salary: £35,344 per annum Did you know that at least 25% of people who are convicted of offences will go on to re-offend? We are on a mission to stop that. This is a role for a highly motivated individual who can lead our
Job Source: The Forward TrustHourglass Staffing
Harold Wood
Work with Tripod and receive: * Your registration fees paid for * Find your own job bonus of £250. * £350 referral fee. * £250 Annual bonus. * 2 x Free High Quality Tunics (Available in multiple colours and sizes. Registered Mental Nurse Vacancy: Havering Older Adult Mental and Memory Service Manager. Location: 28-30 Gubbins Lane, Harold W
Job Source: Hourglass StaffingChelmsford
Success Recruit are currently working with a dynamic construction company based in Central Essex, who are looking to recruit a Service Desk Manager that will oversee the efficient management of the service team ensuring policies, processes and reporting is in line with business performance, management, and expectations.
The successful Service Desk Manager will have excellent communication and organisational skills, demonstrating the ability to work within a busy open plan team environment alongside senior management. The ability to multitask confidently and have proven experience leading a team of people with focus on exceeding expectations for customers is highly desirable.
The successful Service Desk Manager will be expected to: • Have strong business acumen and demonstrate this daily within the business• Strong IT / system awareness and confident creating analytical reports• Review processes / procedures and can add value to save time and focus on achieving results related to time and profits
The successful Service Desk Manager will be rewarded with: • The opportunity to join a well-established business• Future long-term progression and personal development• Professional and caring working environment• Free parking - car essential due to client location• Office based position with 1 day working from home after probation
Job Description The purpose of the Service Desk Manager will be to support senior management and the service team of 7 direct reports. It is a varied position where good communication skills are essential to build trust throughout the service chain as well as lead a team effectively.
Duties to include but not limited to: • Ensure sites are managed professionally by the team and customer service is exceeding expectations long term• Review & prepare weekly & monthly performance reports reflecting targets, margins etc• Work closely with the Field Operations Manager• Manage queries & complaints related to client sites• Prepare short and long term business forecasting• Review and improve processes and procedures where it will add value to the business• Ensure ERP / CRM is constantly updated with progress of works and any other updates• Perform one to ones with the team to ensure a supportive and collaborative work place• Training & development of the team
This is an excellent opportunity for someone who enjoys reviewing data through systems and process efficiency and can be disciplined making decisions within the position to support growth. This position will suit someone who also enjoys identifying problems and working closely with management to suggest improvements.
Hours: Monday - Friday 8AM - 4.30PM Salary: £50,000 - £60,000 DOE
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Dear Job seeker! We value your application however we are unable to respond to everyone directly due to high volumes we receive. Please be assured though that we will review your CV and should we believe you meet the experience needed for this vacancy one of the team at Success Recruit will be in touch very shortly!
In the meantime, we wish you all the best in your new job search and finding a position you will be happy within long term.
Service Desk Manager jobs in Chelmsford
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