Service Director
Bristol
£ 80000 - 90000/annum car/car allowance, bonus, benefits
Service Director
South West, England
£80,000 - £90,000 per annum + Car/Car Allowance, Bonus, Benefits
Our client are a leading provider of innovative HVAC solutions, committed to delivering cutting-edge technology and exceptional service to our clients. With a strong focus on sustainability and efficiency, our client strives to be at the forefront of the industry.
Role Overview: Your main responsibility will be to oversee the service engineering department, ensuring the highest level of technical expertise and customer satisfaction. You will play a key role in developing and implementing service strategies, managing a team of service engineers, and driving continuous improvement initiatives.
Key Responsibilities:
Lead and manage the service engineering operations, providing guidance, mentorship, and support to the teams.
Develop and implement service strategies to optimise efficiency, quality, and customer satisfaction.
Collaborate with cross-functional teams to ensure seamless integration of service activities with other departments, including sales, engineering, and operations.
Establish and maintain strong relationships with clients, acting as a trusted advisor and addressing their technical needs and concerns.
Oversee the planning and execution of service projects, ensuring adherence to timelines, budgets, and quality standards.
Drive continuous improvement initiatives to enhance service processes, procedures, and performance metrics.
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