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Forward Role
Manchester
CRM Executive £28k - £30k dependent on experience 5% bonus (80% personal 20% business) 2 days a week in the office and 3 remote Manchester City Centre Fantastic benefits including 28 days holiday +BH's Forward Role are working with a high growth, international, e-commerce retailer to recruit a CRM Exec. They are financially backed by one of the wor
Job Source: Forward RoleForward Role
Manchester
CRM Executive £30,000 Hybrid working (2 – 3 days in the office) Manchester City Centre Forward Role are working with a global Health and Fitness brand to recruit a CRM Executive to carry out end to end CRM activities, develop highly targeted CRM campaigns and deliver quality customer communications at all touch points. Reporting into the CRM Manage
Job Source: Forward RoleForward Role Recruitment
Manchester
Job Description CRM Executive £28k - £30k dependent on experience 5% bonus (80% personal 20% business) 2 days a week in the office and 3 remote Manchester City Centre Fantastic benefits including 28 days holiday +BH’s Forward Role are working with a high growth, international, e-commerce retailer to recruit a CRM Exec. They are financially ba
Job Source: Forward Role RecruitmentZachary Daniels
Warrington
CRM Manager | Liverpool | up to £50k Basic | Global Take on the role of CRM Manager and dive into the world of global expansion and innovative loyalty schemes that our retail partner offers. You may be a Senior CRM Executive looking to take a step up into a manager role, or you may be in a similar role looking to join a brand making waves in the m
Job Source: Zachary DanielsZachary Daniels
Warrington
CRM Manager | Liverpool | up to £50k Basic | Global Take on the role of CRM Manager and dive into the world of global expansion and innovative loyalty schemes that our retail partner offers. You may be a Senior CRM Executive looking to take a step up into a manager role, or you may b...
Job Source: Zachary DanielsRichard Abson Group
Stockport
Role - CRM Controller Location - Stockport, Manchester Salary - £26,625 per annum Our client, the main prestige car dealership in Stockport is looking for the CRM Controller to join their team. In this role, your main responsibilities will include: Providing detailed reports of findings from activity on the customer database. Running reports on
Job Source: Richard Abson GroupForward Role
Manchester
CRM Manager £40k - £45k Hybrid working Manchester Forward Role are working with an active play business to recruit a CRM Manager. They are growing at a huge rate, in just under 10 years they've opened 10 sites across the UK and they have no intentions of stopping there. Their culture reflects their business, fun, high energy, no hierarchy and lots
Job Source: Forward RoleForward Role
Manchester
CRM Specialist £32k - £40k Hybrid working (2 days in office and 3 remote) Finish at 3pm for 6 months of the year (October - March) Manchester Fantastic benefits including 26 days holidays plus Bank Holidays Forward Role are working with a high growth, certified B Corp, e-commerce retailer with a £45 million pound turn over to recruit a CRM speciali
Job Source: Forward Rolegreater manchester, england, United Kingdom
Role Overview:
The CRM Executive will help to deliver our CRM strategy by planning, supporting, and delivering our multi-channel CRM program across App, Email, and other touchpoints as relevant. You’ll be a part of a fast-paced environment, tasked with driving customer engagement and retention.
Key Duties & Responsibilities:
Plan and deliver effective communications for customer retention, revenue and engagement.
Evaluate and improve CRM Comms.
Automated programs, BAU newsletters, dynamic email content, app push notifications, in-app messaging, and other touchpoint impacts.
Leverage data to deliver a personalised and targeted journey for the Beauty Bay customer, and ensure a fluid journey exists to on site content.
Ensure effective end-to-end delivery of CRM Comms including planning, briefing, copywriting, set up, proofing, translation, implementation, and campaign / weekly reporting.
Execute & help to develop customer segmentation , with communications that are appropriately targeted for best impact with territory and translation consideration.
Drive success via the CRM testing programme , ensuring good visibility of overall results and testing mechanics to improve KPIs.
Understand & deliver to business objectives , adding a proactive impact to wider business KPIs, including customer satisfaction and product initiatives across territories.
Engage with relevant third parties like Emarsys for ongoing development, account management, best practice and technical developments.
Work closely with the commercial, brand and trading teams to plan CRM contact and content strategy to maximise revenue opportunities, and with Data partners to leverage customer insight.
As an impactful CRM representative as required in projects and inspire CRM success.
Skills/Experience/Knowledge Needed:
Accuracy in content and data, and strong organizational and teamwork skills.
Aptitude in understanding and delivering excellent customer outcomes at every touchpoint.
Experience/Interest in email and app technology – Emarsys experience preferred.
Commercially minded with a creative awareness.
Flexible and adaptable - experience of working in fast-paced retail is ideal.
12 months experience within a CRM role is essential.
CRM Executive jobs in greater manchester, england, United Kingdom
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