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DataCareers
Central Bedfordshire, England, United Kingdom
Role: Application Support Analyst (Payments software) Location: Luton (with potential to become hybrid after probation period) Salary: £30,000 - 35,000 + a comprehensive range of Employee Benefits Key Skills: Application support experience OR Super User level knowledge of payments software, Great customer service, SLA's etc. Why Apply: This rol
Job Source: DataCareersDataCareers
Central Bedfordshire
Job Description Role: Application Support Analyst (Payments software) Location: Luton (with potential to become hybrid after probation period) Salary: £30,000 - 35,000 + a comprehensive range of Employee Benefits Key Skills: Application support experience OR Super User level knowledge of payments software, Great customer service, SLA's etc. Why A
Job Source: DataCareersAmbis Resourcing
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Job Source: IT Talent SolutionsCBSbutler Holdings Limited trading as CBSbutler
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Application Support Engineer - SC cleared +3 months + +on site in Stevenage +Inside IR35 +£325 - £355 a day Skills: +Applications, End User Support. + Windows +SC clearance We are for looking someone with broad knowledge but not specialist in App support and infrastructure. SC clearance is essential for this role. The Support Engineer wil
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Job Source: IT Talent Solutions LtdLDNY People
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Job Source: LDNY PeopleCentral Bedfordshire, England, United Kingdom
Role: Application Support Analyst (Payments software)
Location: Luton (with potential to become hybrid after probation period)
Salary: £30,000 – 35,000 + a comprehensive range of Employee Benefits
Key Skills: Application support experience OR Super User level knowledge of payments software, Great customer service, SLA’s etc.
Why Apply: This role joins a busy, friendly team providing User support to Users of various payments software solutions for a large, high-profile organisation. There is a lot of scope for personal development and career progression.
The Role:
excellent customer service and End User support to Users of various payments software applications, in a Service Level Agreement environment, (responding to and resolving User problems / issues).
a variety of user support queries across payments, BACS transfers, general ledger issues etc.
and resolve often complex customer issues that will require technical investigation.
with 3rd part suppliers of hardware and software to support reported faults where required.
The successful candidate will be able to demonstrate:
Essential:
years’ experience working with payment software either as a Super User OR in an Application Support role.
software experience, (such as SAGE 200, BACS, ICON, Access, Civica Financials, Pay360 etc.
problem-solving skills, able to diagnose User issues and either resolve directly or escalate accordingly.
interest in IT / technology including Super-User level knowledge of any accounting / payments / Receipting software.
customer service skills.
written and verbal communication skills.
Desirable:
A basic understanding of SQL.
Application Support Analyst (Payments) jobs in Central Bedfordshire, England, United Kingdom
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