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Red Recruitment
Macclesfield
Red Recruitment is recruiting a Customer Experience Executive in Macclesfield to join our client, the largest retailer of used motorbikes in Europe. This role will involve you providing an excellent customer experience to all customers. The salary for this position is £27,000 per annum. Benefits and Package for a Customer Experience Executive: * Sa
Job Source: Red Recruitmentred recruitment
Macclesfield
Red Recruitment is recruiting a Customer Experience Executive in Macclesfield to join our client, the largest retailer of used motorbikes in Europe. This role will involve you providing an excellent customer experience to all customers. The salary for this position is £27,000 per annum. Benefits and Package for a Customer Experience Executive: Sala
Job Source: red recruitmentProactive Personnel Ltd
Macclesfield
We are seeking a Customer Service Representative to join our team. The ideal candidate will have excellent communication skills and experience in customer service. This role offers the opportunity to work in a dynamic environment where customer satisfaction is paramount. Job Details: Salary, £26 - 27k Hours 8am til 5pm Monday to Thursday early fin
Job Source: Proactive Personnel LtdGrassroots Recruitment Ltd
Bramhall
Customer Onboarding Executive 25k base + bonus + profit share. Bramhall My client is a rapidly expanding, Employee owned Financial services business and is looking for professional Customer Sales Executives to join their flourishing team. It is expected that the successful candidates will have: At least 1 years’ experience in a sales or customer
Job Source: Grassroots Recruitment LtdAdecco
Crewe
Adecco Crewe are recruiting for a personable Customer Service Administrator to join a small friendly team with our reputable client based in Crewe. This is an exciting opportunity to join a successful business at an exciting time of growth.In this role, you will be responsible for:- Dealing with enquiries and providing quotes,- Reviewing existing b
Job Source: AdeccoAdecco
Crewe
Adecco Crewe are recruiting for a personable Customer Service Administrator to join a small friendly team with our reputable client based in Crewe. This is an exciting opportunity to join a successful business at an exciting time of growth. In this role, you will be responsible for: - Dealing with enquiries and providing quotes, - Reviewing exist
Job Source: AdeccoRecruitment Solutions (NW) Ltd
Trafford Park
Currently working with a fantastic Client based in Trafford Park. Our client is a specialist freight logistics company. They currently have an exciting opportunity for an enthusiastic Customer Service Executive to join their team. Working hours are Monday – Friday What you can expect: * Transport links * Onsite free parking * Career progression * F
Job Source: Recruitment Solutions (NW) LtdProactive Personnel Ltd
Macclesfield
We are seeking a Customer Service Representative to join our clients team in Macclesfield As a Customer Service Executive, you will be the first point of contact for our customers, providing exceptional service and resolving inquiries. This is a great opportunity for individuals who are passionate about delivering excellent customer experiences an
Job Source: Proactive Personnel LtdMacclesfield
Company background
Superbike Factory was founded in 2010, and today with our market-leading brands of SuperBikeFactory.co.uk, WeWantYourMotorbike.com, WeBuyAnyBike.com, and SuperBikeLoans.co.uk, we are the largest retailer of used motorbikes in Europe.
With our industry-leading preparation facilities at our operational hubs in Cheshire, Donington Park, and West Yorkshire, we can offer customers a used motorbike with total peace of mind in terms of its quality. This is supported by our Excellent Trustpilot rating.
Superbike Factory has grown significantly in recent years, underpinned by significant investment in the business with the development of the largest production facilities in Europe, the opening of our retail site at the iconic Donington Park race circuit, and additional direct-to-consumer showroom facilities around the UK.
With over 300 colleagues, we recognise that people are at the heart of what Superbike Factory does, hence we offer industry-leading benefits packages, apprenticeship schemes, and an opportunity to succeed and develop in a fast-moving and fun business.
This is an exciting time to join the organisation at the start of a transformational period of growth.
Responsibilities as our Customer Experience Executive will include:
- Providing an exceptional customer experience through all stages of the customer’s journey.
- Enhance customer experience in order to deliver exceptional customer satisfaction.
- Can own a customer through the entirety of their issue to ensure a smooth resolution.
- Great problem-solving and solution-focused approach with a “can do” attitude.
- Understanding GDPR and other relevant policies and how this impacts our customers.
- Resolving all customer questions and queries via phone and email within set SLA’s.
- Being a proud and passionate ambassador of the SuperBike Factory family and our values.
- Undertake Regulated Complaints Training.
41.25 Hours. 5 days over 7, including every other Saturday
What we’re looking for in our Customer Experience Executive:
- Experience working in a customer service role and resolving customer feedback- Strong verbal and written communication skills- Attention to detail- Ability to build strong working relationships with your customers and colleagues- A passion to deliver outstanding customer service- Driven to achieve your goals and the goals of the business
Benefits • We offer a range of company benefits, including • Netflix Membership • The Dining Group Discount Card • Gymflex Benefit • Group Life Assurance 4 x salary • 15% Staff Discount on Accessories • Staff Discounts on SBF Bikes • Salary Sacrifice Pension Scheme • Cycle to Work Scheme • Health Care + Wellbeing Benefits, Bereavement counselling, Critical illness support, Legal support, Cancer support, Fitness plans and nutrition advice, Physiotherapy +Mental Health Consultation, 24/7 Employee Doctor Help Line • Enhanced Maternity and Paternity Leave • Enhanced Sickness benefit
Customer Experience Executive jobs in Macclesfield
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