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Do you want to be part of a dynamic workforce for a company with a household name that dominates the UK?Are you looking for a new challenge and want to make an impact?
Help us to save lives and deliver the best outcome in patients in Emergency and Non-emergency situations with a career in the Yorkshire Ambulance services. Wild Recruitment are seeki
Are you looking for a rewarding career path?
Do you want to be part of a dynamic workforce for a company that dominates the UK?
Wild Recruitment are proud to be working in partnership with Yorkshire Ambulance Service to support recruitment for NHS 111 - Customer Service Advisor roles based in Wakefield (WF2 0XQ).
No previous experience is ne
Your new company
Yorkshire Ambulance Service have helped more than 1.6 million patients across Yorkshire and the Humber, Bassetlaw, North Lincolnshire and North East Lincolnshire during 2021-22. They serve a population of over five million people across Yorkshire and the Humber and strive to ensure that patients receive the right response to their
Recruitment Consultant - NHS Basic salary to £30,000 (flexible based on your experience) Uncapped commission Lots of additional benefits
This is an excellent opportunity to join a progressive, fast-growing company with a loyal, experienced team and a good reputation within local and national markets. They have been trading for many years and hav
Reed Talent Solutions are currently working with a nationwide NHS Organisation to recruit a Finance Officer on an initial three-month contract. The post-holder will work as part of a dynamic team in delivering an effective service supporting managers and staff across the Transacting team, the ideal candidate will be located close to either London,
Reed Talent Solutions are currently working with a nationwide NHS Organisation to recruit a Finance Officer on an initial three-month contract. The post-holder will work as part of a dynamic team in delivering an effective service supporting managers and staff across the Transacting team, the ideal candidate will be located close to either London,
Reed Talent Solutions are currently working with a nationwide NHS Organisation to recruit a Senior Accountant on an initial three-month contract. The post holder will work as part of a dynamic team in delivering an effective service supporting managers and staff across the Financial Control department, CFO directorate and wider NHS directorates, t
Reed Talent Solutions are currently working with a nationwide NHS Organisation to recruit a Senior Accountant on an initial three-month contract. The post holder will work as part of a dynamic team in delivering an effective service supporting managers and staff across the Financial Control department, CFO directorate and wider NHS directorates, t
Job Source: Reed Talent Solutions
NHS 111 Call Handler
United Kingdom
NHS 111 Call Handler Wakefield, West Yorkshire, WF2 Pay rate: £11.44ph - £19.68ph Hours: Mixed rota pattern covering 24/7 This is a fantastic opportunity to join Gi Group to appoint several NHS111 Call Handlers to our client based in Wakefield, WF2. This is an exciting opportunity to join one of Yorkshires most successful Integrated Urgent Care Providers and become a part of a highly skilled and dynamic team with plenty of opportunities to train and develop. NHS Call Handler responsibilities:* Answering inbound calls quickly and efficiently to advise and help manage people's symptoms telephonically* Direct patients to the most appropriate healthcare professional once the condition is assessed* Use software to record patient's basic clinical information* Support patients to manage their own condition at home, where clinically appropriate* Liaise effectively between callers and third parties in critical situations* Meet daily key performance indicators (KPIs) and targets* Advanced listening, probing and facilitative skills across a wide range of calls, some of which can be challenging due to emotive circumstancesNHS Call Handler required skills:* Experience in customer facing roles including care, call centre or customer service * Exceptional verbal and written communication skills * Possess a high degree of literacy and can record information accurately and correctly * Be able to learn new skills and receive feedback on your performance * Flexibility with working hours * IT literate with the ability to confidently use a computer and move quickly between applications* Ability to deal with confidential/sensitive and distressing information* Excellent telephone manner and effective communication skills * Ability to prioritise workload * Minimum of 4 GCSEs at Grade C+ or equivalent, including English and Math's* Successful candidates would need to be comfortable completing an Enhanced DBS CheckYou do not need any experience in healthcare as full comprehensive training will be provided, however you do need to be dedicated to patient care and be able to work the shift patterns allocated.NHS Call Handler Pay:* Pre 12 week - Weekdays £11.44, Evenings and Saturdays £14.07, Sundays & BH £17.61* Post 12 week - Weekdays £11.62, Evenings and Saturdays £15.72, Sundays & BH £19.68NHS Call Handler Shift:* 24 hours or 30 hours per week - mixed rota pattern covering 24/7, please be aware 70% of the rostered hours will be out of hours (after 8pm and weekends)* Overtime available*You must be able to work 37.5 hours per week Monday - Friday for the first 12 weeks due to training requirements. Due to training candidates must be available for 12 weeks without any upcoming holiday* NHS Call Handler benefits:* Casual dress * On-site Canteen* Free on - site parking* Blue Light cardTo be considered for this role as a NHS Call Handler, please apply directly to the Gi Group, Central Recruitment Team! To keep up to date with all new vacancies please follow our Facebook page - Gi Group Central Recruitment Team
Gi Group Holdings Recruitment Limited group of companies includes Gi Recruitment Limited, Draefern Limited, Gi Group Recruitment Ltd, INTOO (UK) Limited, Marks Sattin (UK) Limited, TACK TMI UK Limited and Grafton Professional Staffing Limited. We are committed to protecting the privacy of all of our candidates and clients. Following some recent changes to data protection laws we have updated our Privacy Policy. To view a copy and to help you understand how we collect, use and process your personal data please visit the Privacy page on our Gi Group UK website.