ⓘ There was an unexpected error processing your request.
Please refresh the page and try again.
If the problem persists, please contact us with your issue.
You can always manage your preferences and update your interests to ensure you receive the most relevant opportunities.
Get ready to discover your next great opportunity.
eRecruitSmart
Brighouse
We have an excellent opportunity for a 3rd Line IT Support Engineer / Team Leader to join our client’s growing and reputable team of technicians at this leading and award-winning ISO 9001 & ISO 27001 accredited solutions provider. This is a hybrid position so you should be within reasonable t...
Job Source: eRecruitSmarteRecruitSmart
Brighouse
We have an excellent opportunity for a 3rd Line IT Support Engineer / Team Leader to join our client’s growing and reputable team of technicians at this leading and award-winning ISO 9001 & ISO 27001 accredited solutions provider.This is a hybrid position so you should be within reasonable traveling distance to their Brighouse office. About the rol
Job Source: eRecruitSmartHiring People
Bradford
Are you a 3rd Line Support Engineer looking for a new role with a growing dynamic company? If so we are looking for a 3rd Line IT Support Engineer with skills consisting of Office 365, Azure, Windows Server and networking. This is a varied role with a MSP that will enable you to have exposure and gain experience with a wide range of technologies an
Job Source: Hiring PeopleHiring People
Bradford
Are you a 3rd Line Support Engineer looking for a new role with a growing dynamic company? If so we are looking for a 3rd Line IT Support Engineer with skills consisting of Office 365, Azure, Windows Server and ; This is a varied role with a MSP that will enable you to have exposure...
Job Source: Hiring PeopleIn Technology Group Limited
Leeds
My client is a cutting-edge Managed Service Provider based in the heart of Leeds City Centre. With one of the highest client and employee satisfaction rates around, it's no surprise they're one of the fastest-growing MSPs around, with no signs of their progression slowing down any time soon. Working in this role, you will be one of the senior-most
Job Source: In Technology Group LimitedShift F5
Leeds
3rd line / Software & Application Support - Leeds Supporting Users / Systems / Software Support / IT Helpdesk / Service Desk This leading Leeds-based software company is seeking a motivated and eager 3rd Line Application Support Analyst to join their growing team. You'll play a vital role in supporting clients and ensuring smooth application oper
Job Source: Shift F5Nextech
Wakefield
Senior IT Support Engineer - Up to £40,000 - Wakefield Join Our Team as a 3rd Line Support Engineer in Wakefield. Are you passionate about designing, implementing, and maintaining robust 3rd Line and Infrastructure solutions? We're looking for a talented Senior IT Support Engineer to join our team and play a pivotal role in managing our technology
Job Source: NextechNextech Group Ltd
Wakefield
Senior IT Support Engineer - Up to £40,000 - Wakefield Join Our Team as a 3rd Line Support Engineer in Wakefield. Are you passionate about designing, implementing, and maintaining robust 3rd Line and Infrastructure solutions? We're looking for a talented Senior IT Support Engineer to join our team and play a pivotal role in managing our technolog
Job Source: Nextech Group LtdBrighouse
3rd Line Support Engineer - Brighouse - up to £40k
My client is looking for a 3rd Line Engineer to resolve complicated technical issues that have been escalated to from 1st and 2nd Line Engineers, while providing excellent customer service to clients throughout. Any team leading experience would be an adantage.
Key Tasks and Responsibilities
Responsible for troubleshooting any technical issues that have been escalated through the helpdesk.
Act as troubleshooting lead for high level technical issues, high priority tickets and MSO’s
Visit client’s sites as and when required
Manage own time effectively and ensure all time spent on client jobs is logged
Ability to report at all levels in the chain of command
See Technical Escalations through from beginning to end
Escalating tickets that need 3rd line resource into 3rd line queue and resolving
Escalating tickets to Ops team in good time where required to ensure satisfactory resolution
Maintaining the 3rd line and escalations queue to resolve issues as quickly as possible
Logging troubleshooting and ticket notes accurately and in good time to ensure everyone has visibility of actions completed
Communicate accurately and within good time both internally and externally
Flag areas of risk / improvement within the firm if identified
Train other members of the team in all things technical
Provide out of hours technical support to clients (typically 1 in 3 weekends)
Must have:
Hands-on experience with Virtualization technologies including the setup and maintenance of Windows VMs (VMWare, Hyper-V)
Cloud technologies and concepts (order of importance 1. RDS, 2. Azure 3. Citrix)
Expert, hands-on networking experience in configuring and maintaining routers, firewalls, and switches
Desktop and application support (Windows 7/10, Microsoft Office and bespoke application troubleshooting)
Administration and setup of Windows Server 2012/2016/2019/2022
Wifi Solutions
Exchange and 365 tenant administration
Please send your CV for further information.
3rd Line Support Engineer jobs in Brighouse
ⓘ There was an unexpected error processing your request.
Please refresh the page and try again.
If the problem persists, please contact us with your issue.
You can always manage your preferences and update your interests to ensure you receive the most relevant opportunities.
Get ready to discover your next great opportunity.