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300 North Limited
Old Monkland
Role: Contract Team Leader Location: Bellshill Salary: £31,500 We are currently looking for a Contract Team Leader to work with our client in Bellshill. The ideal candidate will provide support to the teams and will focus on customer service, ensuring efficient delivery of back-office systems. Key Responsibilities: Lead a team of 6-7 admin
Job Source: 300 North LimitedSecurity Cleared Jobs
Glasgow, Glasgow, United Kingdom
FRAUD ADVISORS - CONTRACT - HYBRID - GLASGOW We are looking to hire Fraud Advisors for one of our Telcom clients in Glasgow. The candidate shall be accountable for the clent's first line of defence against fraud. Shall be the eyes and ears of emerging fraud trends and will be given the opportunity to change and influence processes in combating, Mu
Job Source: Security Cleared JobsMetroguard
Glasgow
Choose a career with Metroguard Oxford Limited today. We are recruiting for experienced Door Supervisors for our venues throughout the UK. There is part time work available. Location: High End Venue in Glasgow Shift Times: Evening - Till Late Days: Mainly weekends with some ad-hoc work mid week Required SIA Licence: Valid SIA Door Supervisor Licenc
Job Source: MetroguardNoir
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.NET Developer - Glasgow (Tech stack: .NET Developer, .NET 8, C#, Web API 2, Entity Framework, Microservices, Azure, Programmer, Full Stack Engineer, Architect, .NET Developer)In just over 5 years our client has established themselves as the world's leading internet subscription service for enjoying films and TV programmes. They currently have over
Job Source: NoirCeleros Flow Technology
Glasgow
Job Description For over 140 years our products have helped ensure the safe, reliable operations of key industries. With a passion for precision and partnership, Celeros Flow Technology continues this heritage of high performance and dependability, providing mission critical, sustainable flow control solutions for our customers around the globe.
Job Source: Celeros Flow TechnologyOliver Bernard
Glasgow, Scotland, United Kingdom
Java Developers - Glasgow A leading Investment Bank are looking for 12-15 Java Developers to help build out a new project 3 days a week in Glasgow is mandatory Stack - Core Java 11 minimum (Threading), Spring, Rest, Kafka, Kubernetes, AWS, CI/CD £550 per day Inside IR35 2 stage process
Job Source: Oliver BernardVenatu Consulting Ltd
Glasgow
Are you a skilled Light Vehicle Technician seeking a stable, permanent position with flexibility, benefits and an excellent bonus? We’re offering exciting permanent opportunities for experienced technicians to join our client's team in Glasgow. The position offers: Competitive salaries starting from a minimum of £31,220 to £39,320 DOE. Progressi
Job Source: Venatu Consulting LtdAon
Glasgow
Account Handler, Glasgow Are you a client focused individual with a passion for delivering the best possible service? Are you an experienced insurance professional looking to join a worldwide company to work both virtually and from our Glasgow office? We are looking for someone to providea high quality, innovative and profitable service in accordan
Job Source: AonGlasgow
£ 31000 - 31500/annum plus company benefits
What will you deliver?
As the Contract Team Leader, your role will be pivotal in providing crucial contractual support to our mobile and site-based teams, with a strong emphasis on delivering exceptional customer service and ensuring the efficient operation of back-office systems.
Your responsibilities will include:
Leading and supervising an administrative team, ensuring compliance with processes and procedures regarding absence, lateness, adherence, personal development, and objective setting.
Managing the resources of the Support Team to ensure sufficient coverage throughout the day.
Demonstrating a clear and focused approach to maintaining customer service standards and fostering positive customer relationships.
Ensuring that each team member contributes equally, and conducting regular workload reviews using monthly generated reports.
Prioritising financial management to maximise profitability from both reactive and scheduled extra works.
Taking reasonable care for your own health and safety, as well as that of others, and cooperating with the employer to fulfil statutory duties.
Responding promptly to customer billing issues and employing a systematic approach to problem-solving.
Resolving issues at the initial level and escalating to the Account Manager when necessary.
Monitoring and reviewing the completion of the Compliance Document Tracker, identifying and addressing issues and omissions in collaboration with Contract Manager...
Contract Team Leader, Glasgow jobs in Glasgow
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