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The Citation Group
Wilmslow
IT Service Desk - 2nd Line Support AnalystReports To: 2nd Line Team LeaderLocation: Wilmslow/RemoteHours of Work: Mon-Fri 8 am-6 pm (Rota shifts)Salary: £28000 per annum The RoleThe IT Service Desk is the single point of contact for all IT services, requests, and incidents. The IT Service Desk is a busy, dynamic, fast-paced team, servicing multiple
Job Source: The Citation GroupThe Citation Group
Wilmslow, England, United Kingdom
Reports To: 2nd Line Team Leader Location: Wilmslow/Remote Hours of Work: Mon-Fri 8am-6pm (Rota shifts) The Role The IT Service Desk is the single point of contact for all IT services, requests, and incidents. The IT Service Desk is a busy, dynamic, fast paced team, servicing multiple individual businesses and over 1500 colleagues. In the role
Job Source: The Citation GroupThe Citation Group
Wilmslow
IT Service Desk - 2nd Line Support Analyst Reports To: 2nd Line Team Leader Location: Wilmslow/Remote Hours of Work: Mon-Fri 8 am-6 pm (Rota shifts) Salary: £28000 per annum The Role The IT Service Desk is the single point of contact for all IT services, requests, and incid...
Job Source: The Citation GroupXPERT-CAREER LTD
Northwich
My Client, based in Cheshire are looking for a 2nd Line Support Engineer to join their technical team. Main duties: • To offer consumers first-line help desk support. • Helping and collaborating with the team. • To conduct site inspections and offer installation and support locally. • To be able to precisely identify hardware and software issues an
Job Source: XPERT-CAREER LTDTalentbank Technology Partners
greater manchester, england, United Kingdom
1st / 2nd Line Support Engineer - Wigan An experienced Help Desk / First Line Support Engineer is sought for a client based in Wigan. Due to new business wins, the business is investing in their Support Team to expand their ranks to support their growing client base. As a Support Engineer you’ll have access to the opportunity to obtain profession
Job Source: Talentbank Technology PartnersIn Technology Group
Skelmersdale
Job Title: 2nd Line MSP Engineer Location: Skelmersdale, West Lancs Salary: £27,000 - £33,000 Our client, a thriving Managed Service Provider who deliver solutions through IT Support, Infrastructure and Networking support are looking for a 2nd Line IT Support Engineer who will serve as the first point of escalation from the 1st Line engineers and
Job Source: In Technology GroupCoburg Banks Limited
Warrington
Our client is seeking a 1st/2nd Line Support Engineer to join their Business Systems Support team. The role involves coordinating and providing support across various businesses, ensuring the smooth operation of company systems. Annual salary of £26,000.00-£30,000.00 Access to company pension scheme On-site parking and profit-sharing benefits Rol
Job Source: Coburg Banks LimitedApplause IT
Rochdale
Helpdesk Engineer Remote - £25,000 - £35,000 Microsoft, Network, Support Applause IT are proud to be working with an organisation based in in the north of England looking build out their IT support function with a Helpdesk Engineer ready to take the next step in their journey / career. The successful Helpdesk Engineer will have experience in th
Job Source: Applause ITTrafford Park, England, United Kingdom
Job Title: 2nd Line IT Engineer
Location: Trafford, Manchester
Work Structure: Hybrid
Salary: £27,000 - £33,000 DOE
Our client, a global supplier of branded merchandise who work with some of the most well-known brands are looking for an enthusiastic, driven 2nd Line Support Engineer to join their IT department.
Operating across the world, you will be based at their Manchester HQ supporting users in a busy environment remotely and face-to-face. This is a hybrid position, after one month of training in the office you can work 2-3 days from home each week!
Benefits :
Hybrid Working
Early Finish Fridays!
Birthday off
Volunteering days
Flexible working options
Development/progression opportunities
Health & Wellbeing Programmes
Regular social events
Cycle to Work Scheme
Maternity & childcare benefits
The ideal candidate will have experience with:
Microsoft Office Suite
Active Directory / Group Policies
VoIP Phone System
PowerShell
Cloud – Azure and/or AWS
Anti-virus management
Remote Desktop Solutions
Support of CRM/ERP systems
MDM Technologies
Day-to-day:
Effectively manage your own workload including backup management, data inputting, software deployments, mobile management, basic networking support, permissions, configurations, documentation (and more!)
Provide a high level of IT Support to users internally
To be the escalation point for junior engineers including mentoring
Support colleagues across the groups server & network infrastructure
To ensure the business systems, comms platforms, servers and network infrastructure are all operating smoothly across the company
Ensure all procedural documentation is kept up to date for all systems
Assist in projects including implementation of a Security Awareness Program for all staff.
If you have the desire to go above and beyond, you are hardworking, have great communication skills and are a team player. Then please don’t hesitate to apply for immediate consideration!
Keywords: IT Support Engineer, 2nd Line IT Support, 2nd Line, Technical Support Engineer, IT Technician
2nd Line IT Engineer jobs in Trafford Park, England, United Kingdom
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