Area Sales Technical Manager
birmingham, england, United Kingdom
Job Title: Area Technical Sales Manager
Location: Worcester/Gloucester/Birmingham
Department: Commercial & Industrial
JOB PURPOSE:
Responsible for establishing new distribution networks and relationships within the outlined area. Maintaining excellent customer relations. Full account and budget responsibilities.
RESPONSIBILITIES AND DUTIES:
1
Responsible for managing and effectively establishing customer accounts within region / customer base.
2
Generate customer business in line with discount and rebate structures.
3
Accountable for the achievement of sales targets set for set region.
4
Accountable for keeping management informed of sales activity against target achievement by the submission of weekly and monthly reports and via Sales Force.
5
Responsible for following up leads, answering sales calls and responding to enquiries through to order placement.
6
Effectively handling customer complaints by investigating problems, developing solutions, with the Product Management team and factories as appropriate.
7
Accountable for following up all sales leads and customer quotations.
8
Monitors competition by gathering current marketplace information on pricing, products, new products, and merchandising techniques.
9
Accurately maintaining records on area and customer sales for region / customer base.
10
Responsible for carrying out all other associated tasks to ensure the effective and efficient running of the sales team.
NATURE AND SCOPE:
· Ensuring current customers have the right products and services. Identify new markets and customer leads and pursue new sales opportunities and pitch to prospective customers. Deliver presentations and demonstrations to customers.
· As the external face of the Company build and maintain professional positive customer relations.
· Develop new to the group business through calls / demand investigation and possible product developments.
· Plan and organise daily work schedule to call on existing and potential customers / sales outlets in line with the national sales strategy.
· Generate and input weekly and monthly reports such as call reports / SWOT analysis, weekly work plans and territory analysis.
· Maintain technical knowledge and keep up to date with customer requirements by attending industry relevant workshops, trade fairs, reviewing professional publications, establishing personal networks, and participating in professional societies.
· Regularly visiting and communicating with key customers to build and maintain a positive working relationship.
· Industrial electrical Tool / PPE sales track record, whilst not essential would be a benefit.
· Be fully conversant with the Company’s full product range and keep up to date with the latest product developments.
· This is a home-based role but will require travel to Boddingtons / Sicame group sites as well as customer visits, as and when required.
· International travel is also a requirement.