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Reed
York
Customer Service and Sales Administrator Annual Salary: £24,000 - £25,000 plus potential quarterly bonus Location: York Ring Road with Hybrid after training Job Type: Full-time We are seeking a Customer Support Administrator to join a vibrant and growing business that offers personal and professional growth opportunities. If you are a people pe
Job Source: ReedTHC Recruitment
Knaresborough
Sales support administrator 23k OTE 28k plus benefits and bonus Knaresborough My client is one of the UK's most trusted independent car finance brokers and they are expanding their sales support team. Job Purpose To provide excellent customer service and administrative support, delivering a smooth and efficient process. Accurate and timely processi
Job Source: THC RecruitmentHays Specialist Recruitment Limited
York
Hays Business Support are currently working with a small, successful business based in central York.This organisation is looking for a Client Support Administrator to join their team. You will be working for the Client Support Manager assisting with queries via email and the in-house bespoke CRM system. This organisation specialises in providing a
Job Source: Hays Specialist Recruitment LimitedLucy Walker Recruitment
Harrogate
An exciting long term temporary role has arisen for this well-known brand with offices located in Harrogate. Looking for an experienced Sales Support Administrator to join the UK Sales Team, you be responsible for assisting with all internal and external sales personnel for customer maintenance, the role will involve; Support field sales requests
Job Source: Lucy Walker RecruitmentLucy Walker Recruitment Ltd
Harrogate
An exciting long term temporary role has arisen for this well-known brand with offices located in Harrogate. Looking for an experienced Sales Support Administrator to join the UK Sales Team, you be responsible for assisting with all internal and external sales personnel for customer maintenance, the role will involve; Support field sales requests
Job Source: Lucy Walker Recruitment LtdNJR Recruitment
Harrogate
NJR Recruitment are pleased to be recruiting for a national brand of financial planners who are looking to expand their team based in Harrogate with an experienced Administrator. Working from their office on the outskirts of Harrogate, the successful candidate will be providing ongoing support to the investment team and be helping with regular oper
Job Source: NJR RecruitmentDGP Intelsius
York
Technical Support Administrator York, North Yorkshire About Us DGP Intelsius are leading manufacturers in the specialist packaging industry, producing a diverse range of sustainable and high-quality temperature-controlled packaging and sample transport solutions.Serving a variety of markets, our innovative products support the vital work of those a
Job Source: DGP IntelsiusWeRecruit Auto Ltd
Knaresborough
Sales Support Administrator required in Knaresborough, North Yorkshire Monday-Friday 8.45 - 5.40 with the occasional Saturday Salary: £23k Basic and £28k OTE WeRecruit Auto are currently looking for an experienced Sales Support Administrator to join our clients Finance Broker in North Yorkshire. Are you looking for a rewarding new role with an awar
Job Source: WeRecruit Auto LtdYork
Customer Service and Sales Administrator Annual Salary: £24,000 - £25,000 plus potential quarterly bonus
Location: York Ring Road with Hybrid after training
Job Type: Full-time
We are seeking a Customer Support Administrator to join a vibrant and growing business that offers personal and professional growth opportunities.
If you are a people person who takes pride in your work and knows how to deliver excellent customer service, this role is for you. As part of our client’s expanding team, you will experience a fast-paced environment where no two days are the same.
Day-to-day of the role: Input all orders daily, ensuring they are on the system ready for dispatch in a timely manner and provide order confirmation to the customer.
Monitor online orders throughout the day, process and action accordingly.
Liaise with the Sales teams to validate order information when required.
Assist with the resolution of customer issues, investigate the root cause, apply corrective actions and suggest preventative actions moving forward.
Respond to pricing requests using information from the Sales team.
Respond to sales enquiries and forward qualified sales opportunities to the appropriate Sales team.
Promote the full range of products and services to customers when appropriate.
Liaise with the Operations department regarding costs and timescales for dispatching large or multiple orders to ensure customer requirements are met.
Make courtesy calls to follow up on activities, ensure customer retention, and identify future sales opportunities.
Required Skills & Qualifications: Excellent communication skills (written & verbal), with a strong emphasis on professional email communication.
Professional telephone manner, able to communicate clearly and concisely to business customers.
Excellent customer service skills.
Accurate and efficient administration, including the use of company systems and software.
Proficiency in Microsoft Office, including Outlook (email & calendar), Word, and Excel.
Problem-solving skills, including identification of root cause and improvements.
Ability to recognise a sales opportunity.
Benefits: Excellent company ethos and career opportunities.
Bonus paid based on company profit scheme and paid quarterly.
23 days holiday plus bank holidays – increasing with length of service.
Access to Simplyhealth, Denplan, and life insurance.
Hybrid working 3 days in the office 2 days at home after training.
Free onsite parking.
Contributory pension scheme.
Customer Support Administrator jobs in York
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