Front Office Manager
Bristol
Who are we?
Aimbridge Hospitality EMEA are a division of the global Aimbridge Hospitality brand, overseeing over 1,600 hotels and resorts across the world. We work with big brands such as Hilton, Accor, Marriot and IHG as well as small independent hotels and everything in between.
What is in it for you?
As part of the Aimbridge family, you will have access to a suite of benefits that include
Hotel discounts portfolio wide Staff rates and up to 50% discount on food & beverage and spa
Wagestream Stream up to 40% pay as it is earned and set automatic savings to support your financial wellbeing.
24/7 access to our employee assistance programme
Free Meals on shift
Free Parking
Flexible working opportunities available
As Front Office Manager you will lead the Front Office operation, always ensuring the delivery of an exceptional guest experience and ensuring all customer enquiries and requests for bookings are dealt with promptly, courteously, and efficiently, always achieving the best revenue streams. you will also oversee all recruitment and continual development of the front office team ensuring departmental objectives for the team are set and feedback is provided on a regular basis.
Based in the Mercure Bristol North The Grange you will be part of a team of passionate people who know that being the best doesnt always mean working around the clock.
What do we need from you?
To be successful in this role, the ideal candidate will have at least 2 years experience managing a team and at least 3 years working on hotel reception. Ideally you qwill also have experience working with OPERA.
Interested? Click apply and start your journey with Aimbridge EMEA today. Your dream job awaits
At Aimbridge, we recognise that people are the heart of our business. As a Global leader, we are committed to representing our Global community and enabling everyone to Be Their Best Selves.
Built in 1851, this elegant country house hotel is set in 18 acres of attractive woodlands and countryside, yet close to the M4 and M5. Ideal for a relaxing break away from it all.
This hotel has 68 bedrooms and 6 conference rooms for up to 150 guests
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