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Coventry Building Society
Coventry
About the role We have an exciting opportunity for an experienced Infrastructure Engineer to lead a successful and established Service team, responsible for supporting the Service requirements of our End Users and maintaining compliance requirements within the estate. This team plays a key role in supporting our transition to a modern workplace, by
Job Source: Coventry Building SocietyQuarsh | B Corp Certified
birmingham, england, United Kingdom
Role: Customer Service & Internal Sales Lead Location: On-site - Hollywood, South Birmingham (with parking) Salary: £30,000 - £35,000 + commission Be part of a company with a real commitment to environmental awareness . We’re seeking an Customer Service & Internal Sales Lead for our client based in Birmingham! Join a family-run manufacturing
Job Source: Quarsh | B Corp CertifiedSecurity Cleared Jobs
Birmingham, West Midlands, United Kingdom
The IT & Digital department is responsible for the force's adoption and use of information and digital technology. The department consists of three core functions as follows: • Architecture Management • Delivery Management • Service Management The Service Management function within IT & Digital is responsible for the effective operation, support
Job Source: Security Cleared JobsThe Works Stores PLC
Birmingham
Location Hybrid: 3-4 days in the office/Support Centre on Hams Hall Distribution Park, Coleshill. Why The Works? We don’t just sell products. We inspire reading, learning, creativity and play. You sell the paint that turns someone into an artist. You provide the book that unleashes an inner author. You supply the games that help bring familie
Job Source: The Works Stores PLCThe Works Stores PLC
Birmingham
Location Hybrid: 3-4 days in the office/Support Centre on Hams Hall Distribution Park, Coleshill. Why The Works? We don’t just sell products. We inspire reading, learning, creativity and play. You sell the paint that turns someone into an artist. You provide the book that unleashes an inner author. You supply the games that help bring families to
Job Source: The Works Stores PLCOpus People Solutions
Rugby
Opus People Solutions are seeking an 3rd Line Infrastructure Team Lead on a full time, permanent basis in Rugby. This is a senior hands-on position within the IT and Digital Services team delivering management and service activities in line with departmental standards, guidelines, defined delivery frameworks and operating practices. You will be
Job Source: Opus People SolutionsOpus Perm
Rugby
Opus People Solutions are seeking an 3rd Line Infrastructure Team Lead on a full time, permanent basis in Rugby. This is a senior hands-on position within the IT and Digital Services team delivering management and service activities in line with departmental standards, guidelines, defined delivery frameworks and operating practices. You will be lo
Job Source: Opus PermElysium Healthcare
Daventry
Are you an experienced Nurse or qualified healthcare professional looking for a career where you can influence and shape a team to provide nothing less than great healthcare? You will work 37.5 hours a week alongside an established multidisciplinary team at Badby Park, where you'll be responsible for the operational, strategic, financial and day-to
Job Source: Elysium HealthcareCoventry
About the roleWe have an exciting opportunity for an experienced Infrastructure Engineer to lead a successful and established Service team, responsible for supporting the Service requirements of our End Users and maintaining compliance requirements within the estate.This team plays a key role in supporting our transition to a modern workplace, by providing Service support to end users as we implement new and exciting technologies.As a team we work collaboratively with other technical teams to achieve shared Service objectives and you’ll contribute to the alignment of ways of working within practices across IT Service.We provide a high level of knowledge to the Service team to aid the troubleshooting of and resolution to complex end user incidents, ensuring services are maintained with our SLA’s.The responsibilities of this role will include being the lead contact for all Service-related queriesManaging both Request and Incident queues within SLA’s and delegating work amongst your teamRepresenting the End User Service team at all IT Service meetingsOrganising and hosting meetings for the End User Service team to support orchestrationSupporting processes improvements within IT ServiceWe’ll require you to be available for out-of-hours support, on a rota basis. Our benefits include: 28 days holiday a year plus bank holidays and a holiday buy/sell scheme
Annual discretionary bonus scheme
Personal pension with matched contributions
Life assurance (6 times annual salary)
Find out more about the fantastic benefits of joining Coventry Building Society here . We do reserve the right to close this advertisement early if we receive a high volume of suitable applications.About youYou’ll be experienced with the ITIL based service management framework and change management processes.You’ll have a proactive and driven work ethic, with a desire to develop and improve both technical environments and processes.You’ll have the ability to work in a fast past and changing environment, whilst being thorough with good attention to detail, and delivering to agreed timescales.You’ll be able to articulate technical knowledge into easy-to-understand terms for stakeholders.You’ll be flexible in your approach to working hours to meet your own objectives and assist colleagues in meeting theirs. Technical Requirements - Microsoft suite including 365 and Microsoft Defender for End Point
Azure Active Directory Connect / Azure MFA
OneDrive / SharePoint Online / Exchange Online
Intune
Mac & iOS
SCCM
PowerShell
CheckPoint / EndPoint
About usAs a mutual, we’ve always worked together to improve the lives of others. Now one of the largest Building Societies in the UK, over 3,000 of us share that goal, in our branches and Head Office. Our benefits go beyond basic pay, with a discretionary bonus scheme, a culture of reward and recognition and total support for our wellbeing.We’re serious about equality, of race, age, faith, disability and sexual orientation, but also of personality and the way we think. By being yourself, you’ll make us stronger. You can build so much more than a career.Come and make a difference in our Society, that’s been voted a ‘Great Place to Work’ by our teams. Flexibility and why it matters We understand the need for flexibility, so wherever possible, we’ll consider alternative working patterns. Have a chat with us before you apply to see what the possibilities are for this role.
Infrastructure Engineer & Service Team Lead - End User Services jobs in Coventry
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